Associate Project Manager

Day-to-Day Responsibilities

• Learn and comply with all AVI-SPL standard process and procedures within the AVI-SPL Operations Playbook, utilizing tools approved and provided by AVI-SPL.
• Review and acquire a thorough knowledge of contract documents for each assigned project including, but not limited to project scopes of work, bid drawings and specifications, contract, subcontractor scopes of work, and construction schedules.
• Manage project team resource tasks and milestone activity.
• Facilitate discovery and documentation during internal project kick-off meetings as needed
• Participate in external project kick-off meetings with all necessary external stakeholders as well as applicable internal resources as required.
• Manage internal and external project communication and documentation through accurate files and records of project status and activities.
• Respond to communications from customers regarding problems or concerns in a timely and professional manner as directed.
• Compile job progress reports.
• Raise any issues to Project/Office Management for proper escalation.
• Review daily site progress reports from lead technicians and respond to needs identified.
• Assist in the management of equipment requests, distribution and shipping through pick ticketing, packing slip and sign off process requirements.
• Assist Management through the change order process through assurance that any scope, schedule, cost or change of terms are handled in accordance with AVI-SPL change order procedures.
• Deliver quality analysis report of internal resources and subcontractors.
• Ensure all closeout/as-built documentation is created and stored in proper location for service and/or future office reference.
• Develop and maintain strong relationship with customers with direct interaction focusing on improving customers' perception of on time delivery, quality, responsiveness, problem solving and service.
• Achieve project results per customer requirements to obtain AVI-SPL Net Promoter Score goals

Who We Are

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.