Associate Program Manager

About the role

The Associate Program Manager supports the execution of customer programs within a complex, highly regulated, and customer-driven manufacturing environment. This role combines program coordination and execution support with PMO reporting, systems, and data management responsibilities. The individual works closely with cross-functional teams to ensure accurate program data, disciplined execution, and compliance with contractual and regulatory requirements.

Responsibilities

• Support cost, schedule, scope, and risk management for assigned programs
• Maintain schedules, action logs, risk registers, and recovery plans
• Support program kickoffs, gate reviews, PMRs, tier meetings, and customer reviews
• Identify and escalate risks and issues with data-based recommendations
• Support change management activities, including ROMs and RAF/REA documentation
• Prepare and maintain program financial scorecards (revenue, margin, EAC/ETC, variances)
• Consolidate On-Time Delivery (OTD) and other program performance metrics
• Maintain standardized customer scorecards and reporting packages
• Support PMO dashboards and leadership reporting cycles
• Provide ERP/MRP administrative support, including program setup and data validation
• Maintain PMO templates, tools, and documentation
• Track PMO-level action items and support recurring cadence meetings
• Coordinate cross-functional teams across Operations, Engineering, Supply Chain, Quality, Finance, Contracts, and Business Development
• Ensure compliance with contractual requirements and customer flow-downs
• Maintain audit-ready documentation in accordance with AS9100, ITAR/EAR, CUI/CMMC, and security requirements
• Perform other duties as assigned to drive the vision, fulfill the mission, and abide by the values of this organization

Requirements

• Bachelor’s degree in Business, Engineering, Finance, Operations, or related field
• 1-4 years’ experience in program coordination, PMO support, operations, finance, or manufacturing environments
• Proficiency in Microsoft Excel (formulas, pivot tables) and PowerPoint
• Experience working with ERP/MRP Systems
• High attention to detail and data accuracy
• Ability to work effectively in a regulated environment
• Ability to obtain and maintain a US Government security clearance, as required

Skills

• Strong organizational, analytical, and communication skills

Schedule

• 7:00 AM – 5:00 PM Monday – Thursday; 7:00 AM – 4:00 PM Friday with additional hours as needed to meet demand
• 9/80 work schedule
• Occasional off-shift hours and travel may be required
• Valid Passport or Real ID required
• Valid Driver’s License required

Work Environment

• Office environment in Lititz, PA, with occasional visits to Lancaster Facility
• Requires physical capability to work in an office environment including sit/stand up to 9 hours a day and use basic office tools such as a computer, copier/printer, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.