Associate Program Manager

About the role

As an Associate Program Manager, you will assist in leading account teams that serve as on-site extensions of our clients' HR functions. You will oversee operations, manage P&L, and execute strategies to sustain and grow RCS business while ensuring clients receive high-quality, cost-effective service.

Responsibilities

• Recruitment Strategy (20%): Deliver consistent recruiting plans to maintain a talent pipeline aligned with client needs.
• Candidate Selection (20%): Screen and select candidates based on specific job profiles and workforce forecasts.
• Client Relationship Management (20%): Meet daily/weekly with key department contacts to assess business needs, performance, and growth opportunities.
• VMS & Compliance (15%): Utilize VMS technology to manage the PMO office, conduct supplier vetting, and ensure scorecard compliance.
• Revenue Growth (10%): Identify new revenue streams by offering innovative solutions and executing strategic initiatives.
• Operational Excellence (15%): Manage compliance for unemployment, screenings (background/drug), safety, payroll, and I-9s while achieving 100% fulfillment.

Requirements

• Education: High School diploma or GED required; a Bachelor’s degree is highly preferred.
• Experience: Three to five years of business experience, including at least one year in the staffing industry or the client’s specific industry.
• Leadership: Experience providing guidance, leadership, or training to internal employees.

Skills

• Communication: Unsurpassed professionalism with the ability to communicate at all levels of a client organization.
• Problem Solving: Demonstrated ability to resolve complex client situations and manage multiple priorities in a fast-paced environment.
• Strategic Partnership: Proven track record of building partnerships and adjusting expectations to deliver on customer needs.
• Technical Skills: Intermediate knowledge of MS Office and Outlook.

About Us

When you join Randstad, you join a specialized team delivering tailored solutions for clients and talent, enabling meaningful impact. We offer an equitable, inclusive culture where everyone can contribute and thrive within a workplace that prioritizes growth and empowers teams to excel.

Our purpose is rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives. We don’t just place people in jobs; we help create futures full of possibility for our clients, talent, and communities.

Our culture is powered by ambition and collaboration. We don’t settle for “good enough”—we are committed to walking the extra mile, always striving for perfection while trusting each other to deliver results.

Leadership Expectations

We lead across four core pillars:

• We set direction: Anticipating and making decisions for long-term success.
• We achieve: Delivering on goals and operational excellence.
• We care: Collaborating to create a sustainable and healthy culture.
• Lead by example: Modeling behaviors and standards while demonstrating courage and accountability.

Benefits

• Competitive Compensation: Base pay range between $75,000–$90,000 plus a variable bonus plan.
• Financial Future: Option to participate in Randstad's employee Share Purchase Plan.
• Growth: Mentorship, skill-building, and career guidance in a fast-changing global environment.
• Work-Life Balance: Flexibility with intentionality to promote overall wellbeing.
• Comprehensive Benefits Package: Medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This is a hybrid role in Massachusetts; onsite work with the client is required.