Associate Program Manager
Job Purpose
The Associate Program Manager is responsible for overall customer service and satisfaction including delivery, quality, flexibility, communication and responsiveness for assigned accounts.
Nature Of Duties/Responsibilities
- Managing and developing project plans.
- Manage the activities of a cross functional team(s) to ensure completion of the project on time.
- Review status with the customer and the management team.
- Understand and drive written understanding of the project and develop Contract/MSA terms with customer and the business development team.
- Maintain good customer relationship to avoid escalations.
- Drive effective meetings with both internal and external teams.
- Timely resolution of issues and escalation as soon as it is required to avoid delays in project completion.
- Ensure timely implementation of ECOs.
- Ensure proper closure of customer related A/R issues.
- Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met.
- Ensures all program-related decisions are guided by the terms and conditions of the customer's contract.
- Understands all aspects required to launch a new program or order.
- Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E&O material issues, PPV, credit, RMA’s), and business development.
- Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services.
Education And Experience
- Bachelor’s degree in related field.
- Must be proficient in Microsoft Office; Excel, Word, PowerPoint.
- Contract MFG experience desired.
- Experience in the mechanical and electrical as well as integration.
- Demonstrated leadership skills and ability to multitask.
- 0-2 years of Program Manager experience, preferred but not required.
- Strong verbal and written communication skills.
- Team Player.
- Must be able to work independently & quickly while under pressure in a fast paced environment.
Sanmina
Sanmina is an Equal Opportunity Employer. Salary Range (annual): $70,000.00 - $77,875.20 Actual base pay within this range (determined at the offer stage) will be based on a candidate's years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program. This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.