Associate Product Manager (Virtual, Full Time)

About the role

WealthCounsel brings together the best in legal drafting software, educators, support staff, and community to cultivate the growth and success of its member attorneys and their clients. Recently awarded the 2025 Best Place to Work in the Cloud, we are committed to fostering a positive work environment with competitive benefits and a culture of collaboration. We are seeking a motivated and driven Associate Product Manager to support our Senior Product Managers in defining, operating, and communicating our product lines.

The Associate Product Manager takes prioritized opportunities and decomposes them into development-ready requirements in partnership with Senior PMs, Engineering, and QA. This role focuses on operational tasks such as feedback classification, status reporting, analytics monitoring, and stakeholder coordination, while also participating in continuous discovery to develop product instinct and craft.

Responsibilities

• Supports an assigned Senior Product Manager with day-to-day product definition, refining prioritized opportunities into epic- and story-level requirements in partnership with Engineering and QA.
• Participates in continuous discovery alongside the Senior PM—customer conversations, session logistics, note-taking, and synthesis—as the primary means of developing discovery craft.
• Contributes to research and helps identify candidate opportunities.
• Monitors and classifies incoming user feedback, maintaining the channels and shared repository that keep it usable for the product team.
• Serves as Support’s first point of contact with Product, triaging inbound issues and routing escalations to the appropriate owner.
• Coordinates communication with stakeholders and users, including scheduling, follow-ups, and distribution of findings, following the Senior PM’s lead.
• Maintains product operations hygiene: keeps work item status current, publishes recurring health status reports, and manages release documentation.
• Monitors product line analytics and helps maintain and enhance dashboards.
• Supports go-to-market efforts with coordination across Marketing, Customer Success, Sales, and Support, synthesizing their input for the Senior PM.
• Assists with internal training on new features.
• Takes on time-boxed assignments supporting key projects, along with periodic floating duties across the portfolio.

Requirements

• A passion for user advocacy and the ability to translate user pain points into actionable solutions and explain the reasoning.
• Strong organizational habits, with the reliability to own recurring operational commitments unprompted.
• Clear verbal, written, and presentation communication skills across varied audiences.
• Comfortable working amid ambiguity, asking clarifying questions rather than filling gaps with assumptions.
• Experience using AI for thought partnership, research, document development, and general efficiency.

Bonus Points

• 1-3 years in an adjacent role such as product, design, QA, support, marketing, or analytics.
• Hands-on experience with analytics tools and dashboard maintenance.
• Working awareness of software development practices, with prior exposure to continuous discovery or user research in practice.
• Familiar with product development tools, including product management platforms, Jira, Confluence, Git, coding agents, and Lucid or Miro for collaborative workshops and visual communication.

Some travel may be required.

Benefits

• Competitive salary package (base salary plus performance-based incentives).
• Medical, dental, and vision plans.
• Matching 401(k).
• Generous paid time off package, including PTO, holidays (including 2 floating holidays), volunteer time, blood donor leave, short-term disability, and paid parental leave.
• Matching donations for approved charitable organizations.
• Home internet and gym membership reimbursement.
• Opportunities to connect with colleagues remotely and participate in fun team activities.

Pay

The salary range listed reflects the total on target earnings for this position (base salary plus bonus).

Schedule

This is a full-time, virtual position. You will work remotely from your home office, with occasional travel required for meetings, trade shows, and training.