Associate Product Manager - Forward Deployed (5 days onsite)

Key Responsibilities

• Customer discovery and process mapping
• Work directly with customers to understand how their teams operate, map current-state talent processes, identify workflow gaps, and uncover business challenges impacting adoption, efficiency, and outcomes.
• Support future-state solution design
• Help define improved customer workflows by identifying where Phenom’s AI, automation, and platform capabilities can reduce manual work, improve speed, and create measurable business value.
• Prototype and validate solutions
• Use existing Phenom platform capabilities to configure and validate prototypes in staging environments before broader implementation or productization.
• Translate Bootcamp learnings into execution plans
• Convert Bootcamp learnings into product requirements, POC scope, workflow recommendations, and implementation plans.
• Drive adoption, value, and scale-up planning
• Help customers improve platform usage and operational outcomes by identifying optimization opportunities, defining success metrics, and supporting scale-up strategies.
• Influence product direction
• Bring recurring customer pain points, implementation learnings, and operational insights back into Product and Engineering discussions to help shape future product improvements and roadmap priorities.
• Partner across Phenom teams
• Work closely with Product, Engineering, Solutions, Customer Value Managers, Account teams, and domain leaders to drive successful Bootcamp outcomes and scalable product execution.

Qualifications

• Bachelor’s degree required; master’s degree preferred, ideally in Engineering, Computer Science, Data Science, Information Systems, or a related field
• 2+ years of experience in Software Engineering, or a related technical role
• Strong ability to translate complex business and workflow challenges into scalable product or operational solutions
• Excellent communication and stakeholder management skills across technical and non-technical teams
• Experience collaborating with Product, Engineering, or implementation teams in fast-paced environments
• Familiarity with Agile workflows and tools such as Jira or Confluence

Work Experience

• Post-secondary degree graduate aspiring to grow a career in product management
• Academic or professional background in Data Science, Computer Engineering, or equivalent field
• Hands-on experience working with technical teams or software products

Salary

Expected salary range: $70,000 – $90,000

Benefits

• Comprehensive benefits to support holistic employee health
• Flexible work hours and hybrid schedules
• Career pathing, mentorship, and development opportunities
• A growing organization with exciting challenges and learning opportunities
• Perks and extras across all Phenom locations

Diversity, Equity & Inclusion

Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer and is committed to fostering an inclusive environment where every employee and candidate feels welcomed. We recognize there is always more work to do and remain committed to continuous improvement—building a culture where inclusion is not just a value, but a lived experience.