Associate Practice Optimization Partner

Career Opportunity

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement

About the Role

This is an exempt role and pays between $51,700.00 - $99,000.00 annually/depending on experience.

Responsibilities

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Essential Job Functions

• Assess and examine client revenue cycle processes in the physician practice (front end – first phone call through charge submission/reconciliation).
• Conduct root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct practice staff.
• Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
• Able to lead teams and meetings professionally while building strong relationships.
• Engage and cultivate a positive workplace atmosphere while building strong relationships.

Job Experience

3 to 5 years of experience in a similar role.

Education Level

Bachelor's degree or equivalent experience.

Other Preferred Knowledge, Skills and Abilities

• Clear understanding of the revenue cycle operations in a physician practice.
• Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions.
• Maintain and manipulate data for root cause analysis.
• Excellent written and verbal communication skills with the ability to speak/present to client leadership utilizing Executive Presence.
• Knowledge of Microsoft programs including Word, Power Point, One Note and Excel.
• Ability to adjust quickly and seamlessly to abrupt change.
• Ability to travel when needed.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Required Certification

CRCR, Required within 9 months of hire (company paid).

Company Recognition

• Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

Company Culture

We believe in empowering people and giving them the tools and resources needed to thrive. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

Company Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Professional certifications relevant to their field and can obtain tuition reimbursement.
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Innovation

We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Equal Employment Opportunity

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.