Associate Patient Care Coordinator - Primary Care

About the role

An Associate Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position is responsible for scheduling patients, obtaining necessary documentation, and coordinating aspects of patient care to ensure continuity of care. The position performs prior authorizations when necessary. This role will perform all duties in a manner which promotes team concept and reflects the mission and values of the entity. Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Responsibilities

• Provide receptionist and skilled clerical duties to support the department.
• Schedule patients.
• Obtain necessary documentation.
• Coordinate aspects of patient care to ensure continuity of care.
• Perform prior authorizations when necessary.
• Perform duties that promote team concept and reflect the mission and values of the organization.

Requirements

• Completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire.
• Customer service experience.

Qualifications

• 6 months of medical office experience.
• 6 months of experience in EMR.

Benefits

• Best‑in‑class benefits designed to support you and your family in staying well, growing professionally and achieving financial security.
• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Time off benefits (paid parental leave, vacations, holidays, health issues).
• Voluntary benefits.
• Well‑being resources.
• Learn more at providence.jobs/benefits.

Pay

Pay range: $21.30 - $31.48 (base pay). Additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

Job Schedule: Per‑Dem. Job Shift: Day.