Associate Optometrist ( Puyallup, WA) Pearle Vision

About the role

We look for employees who are creative, energetic, and people-focused, looking for exciting opportunities in eye care or retail. Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products.

Responsibilities

• Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
• Assists with greeting patients and answering phones when needed.
• Conducts all service in accordance with Clinical Protocols and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive Doctor/Patient relationship.
• Coaches Associate Doctors on clinical protocols (Audits charts as appropriate).
• Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome.
• Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in the following areas: Orientation, Front desk procedures, Pre-testing, Telephone skills, Contact Lens Training, Clinical Protocols, Pearle Certified Eyecare, Company safety, Diversity, HIPPA, and Loss Prevention.
• Delivers clear, motivating, and constructive feedback to Associate Doctors and associates in a timely manner.
• Confronts problem performers directly without delay in conjunction with Store Manager; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
• Partners with Store Manager to complete annual performance reviews for Associate Doctors.
• Provides feedback to the Store Manager for store associates’ reviews.
• Collaborates with Store Manager to achieve total store success.
• Strives to achieve “Far Exceeds Expectations” on all targets set for the following areas: Secret shops, Sales plan % to goal, Exam growth, Store profitability, Ancillary Services/ Adherence to Clinical Protocols, Key Performance Indicators.
• Recruits and selects high-caliber staff in conjunction with Store Manager.
• Collaborates with Store Manager to forecast staffing needs accurately based on business trends.
• Adheres to approved staffing and scheduling guidelines.
• Supervises and validates receipt of CL diagnostics and physical inventory.
• Ensures Managed Vision Care claims are processed timely and accurately.
• Takes ownership for ensuring that the doctor’s office supplies and company-approved forms are ordered in a timely manner.
• Takes pride in the appearance of the office and store and ensures visual displays are in accordance with company-provided guidelines.

Qualifications

• Doctor of Optometry
• Required knowledge of current Optometric technology and practices
• Developed communication skills, both verbal and written
• Organization and time management skills

Pay

Salary Based on experience

Schedule

Full-time

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.