Associate Optometrist( Papillion, NE) LensCrafters

Job Description

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team.

Ensures executional excellence & winning results in partnership with the MOD & store team.
Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
Serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

Major Duties & Responsibilities

• Ensures executional excellence & winning results in partnership with the MOD & store team.
  Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
  Serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.
• Operates as successful stakeholder to all leaders within the organization & local market.
  Plays a vital role in the success of the organization by collaborating with MOD, SMM, and the team to achieve organizational goals.
• Places the patient/customer 1st & delivers excellent service.
  Strives to exceed expectations on all KPIs.
  Congratulates patients on their new glasses and ensures they understand how to take care of them.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  Address all patients/customers visual life style needs
  Make eyewear recommendations based on patients/customers’ needs
  Explain each step of the eye exam; listen carefully to patients/customers
  Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
  Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
• Conducts all services in accordance with protocol & accepted standards of care.
  Ensures all patients receive accurate diagnosis & appropriate recommendations.
  Establishes a positive Doctor/patient relationship.
  Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
  Provides effective training & guidance to team members making use of Company provided programs.
  Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Leads by example.
  Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
  Takes pride in the appearance of the office.
  Maintains safe working environment for all associates/patients.

Basic Qualifications

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Strong communicator & listener
• Problem solving ability
• Solid Organization skills