Associate - Office ($27.21 - $35.29)

About the Role

The Associate supports the operations management team (Senior Manager and Assistant Manager) by ensuring excellent customer service, maintaining accounting-related administration, and performing essential administrative and reporting functions for assigned properties.

Responsibilities

• Resolve customer service calls and escalated requests, and create/distribute general notices as needed.
• Coordinate with engineering and service providers for timely, quality work, maintain vacant suites, and participate in property walks (landscape/janitorial) to ensure compliance with standards.
• Assist the Operations Manager with move-ins/move-outs and coordinate minor tenant improvements (e.g., paint/carpet).
• Ensure compliance of vendor contracts, assist in preparing property and portfolio contracts, and review, audit, and collect customer insurance certificates.
• Review financial reports, identify and resolve outstanding issues, and maintain/update databases, spreadsheets, and directories.
• Facilitate customer events, initiate and assist with special projects, and provide general office support.
• Support Marketing updates, including WorkLife, website, electronic directories, and amenity management (coordination, communication, etc.).

Qualifications

• Preferred Education: Bachelor’s Degree (or equivalent experience)
• Preferred Years of Relevant Work Experience: 0 - 2 years

Additional Requirements

This position, depending on physical location, may require:

• Valid California driver’s license
• Continuous vehicle liability insurance as required by state law (regular and frequent vehicle operation is part of the essential duties)

Pay

Base Pay Range: $27.21 - $35.29

Actual placement within this range may vary based on relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

Benefits

• Paid time off
• Matching 401(k)
• Health benefits

About Us

Irvine Company Office Properties (a division of Irvine Company) offers a portfolio of over 550 office buildings in premier locations, including Orange County, Los Angeles, San Diego, Silicon Valley, Chicago, and New York. We’ve transformed the traditional office into a modern working community, featuring innovative workplace design, quality craftsmanship, dedicated management, and memorable experiences. We take pride in our employee community, fostering a collaborative spirit and abundant opportunities.