Associate National Account Executive

About the role

Pavion and our family of companies are seeking a talented and motivated Associate National Account Executive to join our security business unit.

Responsibilities

• Serve as the primary point of contact for assigned accounts, managing day-to-day relationships and ensuring long-term client satisfaction
• Develop and execute robust account plans with actions and strategies to grow wallet share
• Drive account growth through proactive upselling, modernization and technology refreshes, cross-selling of products and services tailored to client needs
• Develop and execute strategic account plans to meet revenue targets and expand engagement across departments (e.g., Facilities, IT, Finance, Loss Prevention, C-suite)
• Monitor account performance, track KPIs, and resolve issues with a client-centric, solution-oriented approach
• Respond to qualified RFPs and assist in preparing tailored proposals and presentations for prospective clients
• Develop and maintain industry relationships with consultants, contractors, and manufacturers to support client development
• Represent the company at trade shows and participate in local associations to stay visible and build pipeline opportunities
• Ensure compliance with company policies, procedures, and standards in all account management and client-facing activities
• Conduct on-site physical surveys to assess client needs
• Design systems in alignment with client requirements and company standards
• Clearly communicate complex technical concepts and services in a consultative, client-friendly manner
• Prepare and deliver customized sales presentations and proposals that translate product features into tangible business benefits
• Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value
• Provide strategic insights and account feedback to support product development and go-to-market strategies
• Collaborate with Marketing to create and implement account-specific campaigns and initiatives
• Stay informed on industry trends, competitive activity, and market dynamics impacting key accounts
• Share insights and strategic recommendations with leadership to support broader business planning and strategy

Requirements

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• 3+ years of sales or account management experience, preferably with national or strategic accounts
• Experience with the use of construction documents, such as: transmittals, RFI, specifications, drawing packages, and AIA billing
• Proven track record of meeting or exceeding sales quotas
• Understanding of job financial reports and the ability to control costs in the handling of large projects