Associate Mortgage Loan Specialist
SECU · Hendersonville, NC · 4 days ago
FinanceFull-time
Purpose
Entry level real estate lending position with focus on development and training.
Duties
- Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process.
- Assess, underwrite, and make recommendations for decisions on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk.
- Communicate approval or denial decisions to members in a clear and professional manner.
- Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
- Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed.
- Seek guidance for complex lending situations and approval authority from an MLS or above.
- Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
- Assist membership with servicing of existing mortgage and home equity loans.
- Follow up with prequalified applicants and on other leads in a timely and effective manner.
- Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower’s creditworthiness, loan amount, term and market conditions.
Requirements
- Must have high school diploma or GED equivalent.
- Preferred – bachelor’s degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
- Attend Excel and Elevate – New Employee Training (E&E).
- The following 10 Core Modules will be completed after E&E and subsequent training sessions:
- Checking Accounts
- Member Eligibility
- Money Market Share Accounts
- SECU Policies Overview
- Share Accounts
- Lending Overview
- NCUA Coverage
- Cooperative Principles
- Online Services
- We Are SECU!
- Additional Modules Required:
- SECU’s Member-Facing Websites
- Branch Security Measures
- Account Titling & Designations
- Funds Transfer
- Member Identification
- MARGO Platform
- Account and Profile Maintenance
- Advances
- Safe Deposit Boxes
- Previous SECU and/or lending experience preferred.
- Minimum tier one lending limits assigned at this level.
- Completion of all requirements of the Associate MSO position preferred, but at a minimum must learn the following quick actionable items:
- Notaries
- Safe deposit box entrance
- Opening and closing of the branch
- Front desk duties
- Other dual control assistance as needed.
- Approving Wires and Cashier’s Checks
- Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written.
- Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
- Must have strong networking and relationship development skills.
- Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS.
- Must be organized and meticulous.
- Must be willing to engage in ongoing training and professional development.
- Has completed all required quarterly training courses & other training assigned by management.
- Consistently demonstrates SECU’s Core Values.
- Recommendation of VP/SVP for advancement to this level.
- Must be able to speak and write English fluently.
- Understand and be dedicated to the Credit Union philosophy and work ethic.
- Must adhere to the work schedule and attendance policies established by the Credit Union.
- Complete the Credit Union’s Core Module Program within 12 months of hire date as a condition of employment.