Associate Manager, Strategy and Operations, Fraud

About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals to prevent fraud and accelerate growth. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth-seeking, and strategic operator. You combine business context and analytics to tackle complex problems and implement tailored solutions, while bringing others along in your thinking. Sounds like you? Read on…

• You are excited about this opportunity because you will…
  • Have a chance to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash
  • Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users
  • Influence and engage across the company – partner with the product, engineering, and analytics, and cross-functional teams to establish goals and build strategic programs
  • Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

Requirements

• 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred
• Experience leading large projects, hitting goals, and succeeding in a team environment
• Proven problem-solving and analytical skills; proficiency in SQL and Excel are required
• Bachelor degree required

Qualifications

• Compensation
• About DoorDash
• Our Commitment to Diversity and Inclusion
• Statement of Non-Discrimination
• Prior to applying, please review the Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• Paid time off details: For salaried roles, flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles, vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

Schedule

The national base pay range for this position within the United States, including Illinois and Colorado.