Associate Manager, Specimen Management

About the role

The Associate Manager, Specimen Management leads a team and oversees daily activities, operations, and performance to ensure departmental objectives are achieved to established quality standards. This role supports department growth, operational planning, process improvement, and cost-saving initiatives.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

Responsibilities

• Lead the hiring, training, performance management, development, mentoring, and coaching of team members
• Establish daily operational objectives and coordinate workflows, resources, and staff coverage
• Monitor operational metrics and implement improvements that enhance performance, quality, and cost efficiency
• Maintain quality control systems, standard operating procedures, training records, position descriptions, and other required documentation
• Promote compliance with company procedures, regulatory guidelines, health and safety requirements, and good housekeeping standards
• Support capacity planning, budget planning, equipment purchase justifications, audit preparation, and incident trend analysis
• Partner with global counterparts to improve process consistency and serve as a point of contact for internal and external client inquiries

Requirements

• A bachelor's degree is required
• 4 years experience in Specimen Management or related clinical lab services function
• Strong understanding of specimen management operations, methods, quality control systems, and procedures
• Knowledge of study set-up and cross-functional and system dependencies
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

Skills

• Demonstrated ability to guide, mentor, coach, and develop others while navigating operational and people-related challenges
• Strong written and verbal communication skills, with the ability to work effectively with internal clients, external clients, and global teams
• Strong organizational, analytical, and problem-solving skills
• Ability to delegate work effectively and coordinate team workflows
• Ability to manage multiple tasks and projects while directing team members and maintaining quality standards

Benefits

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

Pay

The potential base pay range for this role, when annualized, is $58,800.00 - $122,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.