Associate Manager, Social Media
SUMMARY
We are searching for an experienced Associate Manager, Social Media for our Store Support Center located at 600 Citadel Drive, Commerce, CA, 90040.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day social media management at Chedraui USA, partnering with internal teams and digital media partners.
Execute platform-specific social strategies aligned to brand and business priorities
Manage daily publishing, engagement, and moderation across owned social channels
Maintain content calendars tied to promotional, seasonal, and brand moments
Ensure voice, tone, and visual standards align with brand guidelines
Partner with Creative and external vendors on social-first formats
Support creator and influencer activations in coordination with Corporate Communications
Write platform-native copy optimized for performance and clarity
Track organic and paid social performance against KPIs
Analyze reach, engagement, traffic, and conversion metrics
Identify trends, insights, and opportunities for improvement
Share performance reporting with Marketing leadership on a regular cadence
Support paid social planning and execution with internal teams and media partners
Monitor spend and pacing across campaigns
Recommend optimizations based on performance data
Partner with Merchandising and Operations to support promotions and events
Align with Media, CRM, and Digital teams on integrated campaigns
Support store-level and regional initiatives as needed
Monitor platform changes, emerging formats, and industry trends
Conduct competitive and category audits
Translate insights into actionable recommendations
EDUCATION and EXPERIENCE
Bachelor’s degree in marketing, Communications, Advertising, or Business
Three or more years of professional social media experience
Experience managing brand social channels for a consumer or retail brand
Experience working with agencies or external partners
COMPENSATION
The starting salary for this position is $70,304.00. The actual starting pay will be determined by a number of qualifications; including, experience and relevant skills.
COMPANY OFFERS
Equal Employment Opportunity (EEO)
Equal Opportunities