Associate Manager Quality Assurance

About the role

Location: Orrville, OH

Work Arrangements: Monday to Friday - Hybrid

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Responsibilities

• Lead and support co-pack/co-man partnerships by auditing, managing relationship, and seeking continuous improvement opportunities.
• Support R&D teams during on-site production start-ups, trials, and commercialization activities to ensure quality and food safety expectations are met.
• Maintain current, accurate, and copacker documentation to support TraceGains requirements.
• Manage, share, and update Prodika specification systems to ensure product information remains accurate, complete, and aligned with business needs.
• Partner with cross-functional teams to advance innovation, transformation projects, portfolio changes, and other strategic business initiatives.
• Contribute to additional quality assurance projects and business priorities as needed – complaint management, ETQ Holds, scorecard ownership, and other activities pertinent to achieving high co-pack/co-man standards.

Requirements

• Bachelor's degree is required in Food Science or related scientific degree
• Minimum 2-3 years of quality/food safety experience in food manufacturing plant environment
• Preventive Controls Qualified Individual (human or animal food) or HACCP experience is preferred

Skills

• Solid working knowledge of quality assurance, food manufacturing, food safety, processing, packaging, and distribution
• Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
• Proven capabilities in project management
• Better Process Control School Certified
• Self-starter; take charge, positive & proactive attitude
• Ability to lead several projects altogether and concurrently
• Detail & process oriented with strong problem-solving skillsets
• Strong computer skills (Excel, Word, PowerPoint); other systems desired (ETQ, Prodika, SharePoint, TraceGains, Centric, etc.)
• Ability to communicate clearly within the organization and externally
• Excellent written and verbal communication skills
• High emotional intelligence and ability to work with ever changing conditions
• Position may require up to 40% travel annually