Associate Manager, Program Management

About the role

The Associate Manager, Program Management is responsible for managing strategic programs for Royal Caribbean Cruises LTD. They oversee all day-to-day activities and operations of a particular program, consult with global, external, and internal partners, and drive activities to ensure completion within a prescribed timeframe and budget.

Responsibilities

• Lead and provide overall direction to a small team of one to two resources, consisting of either a Project Analyst and/or Coordinator.
• Utilize project management tools and industrial engineering techniques to lead and oversee the maintenance of program scope, customer, and executive expectations as well as overall program focus.
• Develop a clear and detailed plan to ensure a program is feasible and doesn't veer off course.
• Lead, coach, and advise the recommended course of action to the project team, direct reports, and clients in outlining milestones, establishing work plans, responsibilities, scope, and tracking routines.
• Participate in the study of operational needs and current operational performance to identify areas for improvement and efficiency on assigned project.
• Act as the liaison between the client and the various project team members, external companies, and internal departments.
• Review status reports prepared by project personnel, modify schedules or plans as required.
• Organize the communication of the project plan status on a regular basis to project stakeholders and core team.
• Follow-up with team members to meet project deadlines and provide input on team member activities for schedule review process.
• Coordinate activities to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses.
• Track progress of owner supply specification, requisition, and procurement.
• Work with the Financial Department to track the owner supply budget, cost control, and reporting.
• Lead and organize team in development of monthly presentations for senior executives.
• Oversee preparation of project reports related to revise/land projects for management, client, or others.

Requirements

• Bachelor’s Degree with a concentration in Business Management, Industrial Engineering, Program Management, or related field.
• Minimum of 5 years of related experience, with at least 2 years leading a team.

Skills

• Strong leadership skills and proven experience in leading a small team of professionals.
• Solid written and verbal communication skills.
• Clear and precise communication at all levels of the organization.
• Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
• Strong ability to manage clients and partners.
• Excellent organizational and presentation skills.
• Ability to multi-task in a fast-paced environment.
• Solid understanding of accounting rules for expense and capital activities.
• Detail oriented with excellent analytical, financial, and spreadsheet modeling skills.
• Must be familiar with the working drawing process inclusive of drawing, dimensioning, and detailing deck plans, elevations, sections, and details.
• Ability to understand and interpret architectural plans, sections, elevations, and details.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Software proficiency in MS Word, Excel, PowerPoint, Visio, and Project.
• Familiarity with AutoCAD system.

Qualifications

• Internal Candidates: Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, Niku, Lotus Notes Database, JDE, and Essbase.
• Ability to read, analyze, and interpret common scientific and technical journals, business periodicals, financial reports, legal documents, and government regulations.
• Ability to clearly and effectively present information to top management, public groups, and/or boards of directors.