Associate Manager

About the role

We’re seeking a motivated, experienced Associate Store Manager who thrives in a fast-paced, high-touch retail environment. This role is ideal for someone who leads from the floor, inspires through action, and embraces creativity and ownership in all aspects of store leadership.

Key Responsibilities

• Drive daily, weekly, and monthly sales performance by motivating the team and leading through example.
• Cultivate a client-first culture with a strong focus on clienteling, personal styling, and elevated service.
• Build lasting client relationships and contribute to our strong community connections.
• Lead the floor with energy and intention, ensuring every client interaction is on-brand and memorable.
• Recruit, train, and mentor team members with a focus on skill-building, product knowledge, and confidence.
• Provide consistent feedback and individualized coaching to support personal and professional growth.
• Champion a culture of collaboration, curiosity, and accountability.
• Identify internal talent and play a key role in developing future leaders.
• Take creative ownership of the sales floor—merchandising with purpose and style that reflects the brand vision.
• Execute seasonal floor moves and respond to sales trends with agile, data-informed decisions.
• Maintain a polished and organized store environment that inspires clients and empowers the team.
• Own day-to-day operational flow, from opening and closing to managing reporting and floor planning.
• Support accurate inventory management and ensure operational processes run efficiently.
• Make informed, confident decisions that impact the client experience and the team’s success.
• Act as store lead in the absence of the Store Manager, with full operational responsibility.

Qualifications

• 3–5 years of experience in a retail leadership role, preferably in fashion, luxury, or specialty retail.
• Proven track record in driving sales, leading high-performing teams, and delivering elevated service.
• Strong communication and time management skills; confident in a fast-moving, ever-changing environment.
• Passion for fashion, styling, visual merchandising, and building strong client relationships.
• Ability to bring positive energy and strategic thinking to daily operations and team dynamics.
• Flexible availability, including weekends, holidays, and peak seasonal periods.

Why Join Us?

• Competitive salary + performance driven incentives.
• Benefits including health care, PTO, paid holidays, 401K and company discounts.
• Play a key role in shaping store culture and client experience.
• Lead with creativity and have a direct impact on merchandising and operations.
• Grow your career with clear paths to development, leadership, and advancement.
• Be part of a collaborative, inspiring, and fashion-obsessed team.