Associate, Loan Management

About the role

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. We are looking to match your unique experience with one of our amazing careers in the Real Estate Industry. This position is responsible for maintaining and servicing a loan portfolio that requires direct client interaction (borrowers and lenders) and internal stakeholders. The role demands excellent communication skills and a sense of urgency in completing initiatives critical to the health of the business. You will ensure the timely and accurate execution of loan servicing and maintenance activity, with an emphasis on analyzing calculations such as loan and fee accruals, including scheduled and unscheduled activities like payments, advances, and loan payoff requests.

Responsibilities

• Satisfy client expectations by ensuring requirements in the servicing agreement and loan documents are executed timely and accurately; escalate issues to VPs where appropriate.
• Support the completion of various loan management functions, including but not limited to:
  • Payments, payoff requests, line advances, disbursements.
  • File maintenance requests, recording and satisfaction of loan documents.
  • Loan collateral administration, QC of newly onboarded loan records.
  • Submission of modifications and extension requests.
  • Customer requests for information and any necessary research.
• Maintain and demonstrate proficiency with core loan servicing applications.
• Complete and validate end-of-day work to minimize funding delays and other negative impacts with clients, ensuring compliance with established loan and servicing agreements.
• Review loan documents including mortgages, deeds of trust, loan agreements, commitment letters, and servicing agreements.
• Collaborate with Vice President when guidance is required to resolve issues and ensure consistent and compliant service delivery.
• Perform tasks in accordance with documented processes.