Associate IT Systems Administrator

About the Role

Denver County Court (DCC) is seeking an Associate IT Systems Administrator to join a dynamic, collaborative team. This role involves providing exceptional service, building new systems, and engaging in various technical areas within a supportive and fun team environment.

About the Organization

The mission of Denver County Court is to administer justice fairly, efficiently, and effectively while providing excellent customer service and fostering a positive work environment. The court is one of Denver’s three branches of government, comprising 19 judges, 4 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver.

The Court IT Department consists of 4 System Administrators, 5 Developers, 2 Data Analysts, an IT Supervisor, and an IT Director. The team uses an agile development methodology and strives to create a culture of open communication, goal orientation, and results.

Responsibilities

• Provide help desk support to Denver County Court staff, including Judges and Magistrates, troubleshooting issues remotely and in-person.
• Take on various technology projects to advance Court IT infrastructure.
• Configure and manage enterprise technologies including network, infrastructure, web hosting, cryptography, operating systems, and applications.
• Maintain hardware and software patch management and inventory.
• Set up technology requirements for presentations and meetings.
• Maintain professional audio/video equipment.
• Collaborate with other teams throughout the Court.
• Manage user accounts.
• Monitor logs and performance on servers and networks.
• Participate in a 24/7 on-call rotation shared with other team members.

Perks

• Training provided to stay up-to-date in the ever-changing technology landscape.
• Opportunity to be cross-functional and learn about multiple areas within IT.
• Ability to be creative and find solutions.
• Supportive and fun team environment.

Requirements

The ideal candidate must be able to communicate effectively and be open to new technology and innovative ideas. Additionally, the candidate should have:

• Strong PowerShell command-line interfaces and Cisco experience.
• Background in Systems Administration using Windows desktop and server operating systems.
• Knowledge of Active Directory and Office 365.
• Desire to always learn and improve.
• Ability to bring fresh ideas and technology to improve Court technology.
• Cybersecurity, intrusion detection, and firewall knowledge (a plus).

Qualifications

Required Minimum Qualifications:

• Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics, or a directly related field.
• Experience: Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software, and associated hardware.

Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

Benefits

• Guaranteed life-long monthly pension, once vested after 5 years of service.
• 457B Retirement Plan.
• 132 hours of PTO earned within the first year.
• 11 paid holidays per year, plus 1 personal holiday and 8 hours of Denver Good Deeds volunteer time.
• Education Refund Program (ERP) – support for continued learning and career growth.
• Care Bank – 8 weeks of Paid Family Leave (after probation period).
• Free RTD Eco Pass.
• Competitive medical, dental, and vision plans effective within 1 month of start date.

Pay

New hires are typically brought in between $74,276.00 and $98,415.00, based on education and experience. The salary range for this position is $74,276.00 - $122,555.00.

Schedule

This position is based in downtown Denver at the Denver Post Building (101 W. Colfax Ave, Denver, CO 80202) with onsite support at four nearby locations. Remote work is available 1 day a week after successfully passing a 6-month probation period.