Associate IT/OT Consultant

About the role

We are seeking an experienced, motivated, and detail-oriented Associate IT/OT Consultant to join our on-site team in Wichita, specializing in applying their critical analysis and strategic Information Technology (IT) and Operational Technology (OT) skills. The ideal candidate will have a formal understanding of enterprise class IT/OT systems and technology and a keen interest in technology in the life sciences industry, including pharmaceuticals, biotechnology, and healthcare.

Responsibilities

• Work on-site at ATG offices or Client offices or facilities on a daily basisThis may involve a commute of up to 70 miles for extended periods of time
• Understand client requirements, business objectives & processes, in addition to their technology and systems
• Leverage your sales mindset to deepen customer relationships, help transform services into comprehensive solutions, and collaborate with the sales team to align goals with outcomes
• Identify expansion opportunities to drive growth and ensure customer satisfaction through innovative IT/OT strategies
• Provide strategic advice on using technology to achieve goals using an understanding of the business logic behind the technology strategy
• Design, implement and maintain IT/OT systems, virtualization platforms, and networks ensuring the right architecture and functionality
• Oversee or support the implementation of IT/OT solutions tailored to the life sciences sector, including but not limited to laboratory information management systems (LIMS), manufacturing execution systems (MES), manufacturing/filling lines, and enterprise resource planning (ERP) systems.
• Produce or maintain accurate and up-to-date documentation for all IT and OT systems, including user manuals, SOPs, and validation protocols – this will be a documentation heavy role
• Support new technology implementation and provide assistance with technical issues, strategic direction, and financial analysis of projects/initiatives
• Perform critical analysis of existing “People, Process, and Technology” state of clients
• Manage IT/OT initiatives and collaborate with client staff
• Perform analysis of the architecture and infrastructure of Enterprise IT and OT Industrial Control Systems (SCADA / DCS / DMS/ IIoT) systems or networks
• Develop ICS/OT Security Frameworks, based on industry best practices as well as international and applicable national standards
• Understand and develop SDLC and technical validation documentation and execute testing where appropriate
• Auxiliary in the integration of IT and OT systems to ensure seamless data flow and operational efficiency
• Implement and manage security controls to protect IT and OT systems from cyber threats
• Provide cybersecurity training and awareness programs for clients
• Provide technical support and troubleshooting for IT and OT systems, ensuring minimal downtime and optimal performance
• Auxiliary in the management and analysis of data generated from IT and OT systems to support decision-making processes
• Ensure that all IT and OT systems comply with industry regulations and standards, including cGxP, FDA (21 CFR), Annex 11, and ISOWork collaboratively with cross-functional teams, including R&D, quality assurance, and manufacturing, to deliver IT/OT solutions that meet business needs

Qualifications

• Bachelor’s (BSc/BA) degree in Information Technology, Computer Science, Engineering, or a related field. MSc/MBA in business will be a plus
• 1-8 years of experience in IT Consulting (internal or external), preferably within the life sciences industry
• Knowledge of enterprise IT systems, including systems such as Active Directory, IAM, ERP, and others
• Operational Technology foundational knowledge, including but not limited to experience with IIoT, PLCs, HMIs, SCADAs, etc.
• Familiarity with enterprise IT and OT cybersecurity architecture and/or frameworks
• The ability to troubleshoot hardware, software, and network problems & to think critically to analyze and remediate root causes
• Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment

Skills

• Acute mental and visual attention at all times
• Ability to handle multiple projects while managing frequent interruptions
• Moderate lifting or moving up to 100 pounds (lbs)

Benefits

• 401K
• Short-term/Long-term disability
• Medical/Dental/Vision may be available
• Opportunities for professional development and career advancement
• Collaborative & high-performance work environment