Associate IT Application Developer (DOH/ITSD#10760)

Pay

Salary $30.11 – $45.16 hourly ($62,624 – $93,936 annually). This position is a Pay Band C8.

About the role

This position functions as a member of the Department of Health (DOH) Information Technology Services Division (ITSD) under the Maintenance and Support Bureau and will support the Division of Health Improvement (OHi) in various applications and databases. It provides Level 2 support to existing software applications used within DOH and supported by ITSD, including technical solutions, design, development, implementation of builds, user and vendor support, configuration activities, troubleshooting, and ensuring systems align with agency business needs and technology standards.

Responsibilities

• Handle escalated requests beyond Level 1 support, focusing on coding, testing, configuring, debugging, documenting, and providing technical support.
• Investigate and remediate application failures; develop and enhance applications supported by ITSD.
• Develop and support multi‑tiered web applications using primarily Microsoft and other development tools and platforms.
• Work with internal business partners to gather requirements, prototype, architect, implement or update solutions, build and execute test plans, perform quality reviews, manage operations, and create/maintain technical documentation (specifications, test plans).
• Triaging and fixing operational issues.
• Develop reports within SQL Reporting Services.
• Ensure compliance with data security and privacy requirements.

Qualifications

• Associate degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or a similar technical field.
• At least two (2) years of experience in software programming (or three (3) years if holding the degree); combinations of education and experience may satisfy the requirement.
• Experience with ASP, .NET, C#, C++, HTML/CSS, Python, or related development languages/platforms.
• Experience using Visual Studio and Microsoft SQL, including query development.
• Experience developing reports with SQL Reporting Services.
• Significant experience in quality assurance (QA) and testing processes, and gathering technical requirements.
• Strong customer‑relation skills with an emphasis on support.
• Ability to work on multiple projects simultaneously.
• Experience troubleshooting application issues and familiarity with the Software Development Lifecycle.
• Experience in technical writing, test scripts, and systems documentation.
• Ability to ensure compliance with data security and privacy requirements.
• Must possess and maintain a valid driver’s license.
• Physical requirement: ability to lift 25 lb; extensive PC and telephone usage with extended periods of sitting.

Working Conditions

Office setting with exposure to visual/video display terminals (VDT), extensive personal computer and telephone usage, and extended periods of sitting. Must be able to lift 25 lb.

Additional Information

This position is covered by a collective bargaining agreement; all terms and conditions of that agreement apply. Agency contact: Andrew Varga, (505) 623‑5383.