Associate Instructional Designer

About the Role

Build the courses that thousands of insurance professionals learn from. As an Associate Instructional Designer on our Applied University team, you'll own customer-facing eLearning courseware end to end — storyboarding, building in Storyline, and shipping it to a live audience. Applied University sits inside Onboarding and Success Services, the group responsible for implementation, product training, and customer adoption. You'll work alongside experienced designers, product managers, and subject matter experts, with real ownership of your own course projects from your first quarter. This is an entry-level role where you'll grow your depth in our products, the insurance industry, and adult learning practice with structured mentorship from senior designers.

Responsibilities

• Design and build engaging digital learning — eLearning courses, video, animation and motion graphics, simulations, assessments, and learning games
• Use AI tools to research and synthesize source material into project roadmaps and course storyboards
• Grow subject matter expertise in Applied Systems products and the insurance industry
• Analyze what learners need to know and recommend how to teach it
• Partner with subject matter experts, product managers, and training teams to develop and release courseware
• Apply our course development standards so every release meets a consistent quality bar
• Contribute to planning discussions that shape the strategic direction of customer training
• Work with our LMS Administrator to publish learning catalogs, tracks, and plans

Requirements

• 1–2 years of instructional design experience, or equivalent — internships, coursework, and portfolio projects count
• Hands-on experience with at least one authoring tool — Articulate Storyline 360 (essential), Adobe Captivate, or Camtasia
• Comfort with everyday work tools: Zoom, Slack, Confluence, Jira, and MS Office
• Grounding in instructional design for adult learners — you can take a topic from analysis through design, build, and evaluation
• Strong writing and editing — you can make dense material clear
• Confidence in presenting and facilitating in front of a group
• A bachelor's degree in instructional design, education, visual design, or a related field — or equivalent experience

Preferred Qualifications

• Experience in a technology or software company
• Familiarity with insurance, or with Applied Systems products
• Fluency in French or Canadian French

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a traditional degree to apply.

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health and Wellness Days
• A Bonus Day for Your Birthday

Pay

Our targeted starting base salary in the United States for this position ranges from $62,000 - $83,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.