Associate Installation Technician - Bay Area

About the Role

This position is responsible for the on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and other ancillary equipment (room cameras, video monitors, video signals, etc.). The role requires 100% overnight travel Monday through Friday, with travel, lodging, and meal expenses covered by Stryker in accordance with the corporate travel policy.

Responsibilities

• Confirm site readiness of pre-installation requirements and infrastructure, and perform detailed product inventory of installable equipment.
• Communicate issues to the internal project team and follow up for resolution.
• Install surgical light suspension systems, surgical booms, video integration systems, and associated cabling to deliver appropriate video signals, as well as ancillary equipment (room cameras, video monitors, etc.) in accordance with quality, safety, state, industry, and international standards.
• Program, test, and inspect all video integration sources according to design specifications and quality/safety standards.
• Perform functional and quality checks of installable equipment and document appropriately prior to project sign-off.
• Maintain accurate records of equipment installation and associated activities.
• Complete daily update reports and other administrative responsibilities in a timely and accurate manner.
• Provide project updates to relevant stakeholders and coordinate with Quality to ensure compliance with regulatory and operational requirements.
• Interpret, understand, and install equipment according to complex wire diagrams and CAD drawings.
• Understand infrastructure, electrical, and network requirements of installable equipment.
• Learn and apply basic Internet Protocol (IP) and computer networking requirements related to Stryker integration products.
• Ensure consistent installation and integration practices across different locations.
• Coordinate and book travel arrangements based on job location and company guidance.
• Manage daily schedule to ensure timely arrival and completion of all installation activities.
• Maintain project stakeholder relationships, communicate progress updates, and provide basic operational training to customers as needed.
• Manage and maintain inventory of assigned tools and equipment.
• Respond to internal and external customer inquiries and requests for service, providing clear and timely updates on project progress.
• Build relationships with internal and external business partners to provide outstanding customer service.
• Communicate lessons learned and provide feedback to cross-functional partners to improve business processes.
• Adhere to all safety policies and standards as dictated by customer facilities and Stryker.
• Complete training to ensure proper use of PPE during job execution and advocate for safe work practices.
• Maintain up-to-date product, quality, and process standards through Stryker’s Learning Management System.

Requirements

Physical Requirements

• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently.
• Ability to utilize equipment including ladders, chain hoists, material lifts, and pallet jacks.
• Ability to climb ladders, work within confined spaces, and above ceilings.
• Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.
• Effective communication skills, including interpersonal, cell phone, text, and email.
• Ability to travel via commercial airline.
• Maintain a state-issued Driver’s License and safely operate a motor vehicle.
• Ability to work with large pieces of construction and medical equipment.

Mental Requirements

• Work as an integral part of a team with versatility, flexibility, and enthusiasm for changing priorities.
• Ability to work in a fast-paced, independent environment and exercise good judgment.
• Analyze and resolve non-routine testing and equipment issues using independent judgment.
• Locate, comprehend, and follow detailed installation instructions and procedures.
• Clearly explain tasks to onsite trades (electricians, plumbers, general contractors) or vendors.
• Identify issues outside the scope of the project and communicate following appropriate escalation pathways.
• Think critically to resolve project roadblocks related to environmental or infrastructure challenges within safety guidelines.
• Interact appropriately with a variety of individuals, including customers and internal partners.
• Read, navigate, and comprehend installation and technical manuals with acute attention to detail.
• Proficient with Microsoft Office Suite.

Qualifications

• 0–2 years of related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed).
• Strong organizational, analytical, and problem-solving skills; ability to manage priorities and workflow.
• Excellent interpersonal and communication skills.
• Professional work ethic and attitude.
• Intermediate PC skills and appropriate application skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to operate small hand tools (e.g., pliers, screwdrivers, hammer, wrenches, strippers, crimpers) and power tools.
• Experience with test equipment (e.g., data loggers, strip recorders, micrometers, voltmeters, waveform/vectorscopes).

Education

• High School Diploma or GED required.
• Bachelor’s degree (B.S. or B.A.) preferred but not required.
• 0–2 years of technical experience or comparable skill set.

Pay

Hourly pay ranges based on location and experience:

• US10: $30.82 – $42.63 USD
• US15: $32.22 – $44.57 USD
• US30: $36.42 – $50.38 USD

Refer to the U.S. work location and transparency guide for the pay range in your location.

Benefits

• Health benefits: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program, and tobacco cessation program.
• Financial benefits: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.