Associate Informaticist

About the role

Assists end-users at Adventist Health clinics, hospitals and other care settings with successful adoption and use of electronic health record (EHR) and related technologies. Works closely during the onboarding processes to ensure proficient EHR skills and works with users subsequently to fine-tune and improve those skills over time. Participates in specific training and competence-building activities along with other informaticists, driven by user-data and clinical performance of the system over time. Rounds with users on a regular basis across one or many Adventist Health markets and acts as an on-site resource.

Responsibilities

• Supports end-users (clinical, ancillary, support staff) in clinics or hospitals through EHR training including onboarding, first 30-days, and routine follow-ups, especially during EHR updates. Requires close collaboration with medical staff, clinic managers, nursing education, EHR education teams in IT, and vendors.
• Works closely with EHR super users, clinic managers, nurse supervisors, and others in workforce management to identify re-training and skills improvement opportunities. Leverages data from EHR and input during routine in-person or virtual rounding with users.
• Participates in change management activities including submission of incidents and change requests, vetting and validation of user requests, reviewing with Adventist Health IT and Informatics teams, researching potential solutions, and communicating with users and other stakeholders.
• Learns and masters clinical workflows and market operations (clinical and financial), hardware and application support fundamentals, and participates in market activities during regulatory surveys, operational projects, downtimes, etc., to ensure care continuity and improvements.
• Participates in projects at market or system level for new service lines, new care locations, performance improvement programs, or clinically driven initiatives by connecting with end-users through all stages of the project to ensure their active engagement, training, and pre- and post-support.
• Performs other job-related duties as assigned.

Requirements

• Associate's/Technical Degree in one of the following fields of study: patient care technician, medical assistant, licensed vocational nurse, laboratory technician, radiologic technology, pharmacy technician, certified nursing assistant, health information management, nursing, respiratory therapy, rehabilitation services, or equivalent combination of education/related experience: Required
• Bachelor's Degree: Preferred

Benefits

A comprehensive benefits program is available for qualifying positions.

Pay

The estimated base pay for this position is $27.46 to $37.67 per hour. Additional individual compensation may be available through differentials, extra shift incentives, bonuses, etc.

Schedule

• Full-time regular
• 8-hour shifts

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven by one mission: living God's love by inspiring health, wholeness, and hope.