Associate Implementation Services - Data Solutions - L3 - Lewisville - US

About the role

The QA Specialist will play a crucial role in ensuring the successful delivery, quality, and adoption of the IPeople solution for our clients. This position requires a blend of technical expertise and collaboration across various teams.

Responsibilities

• Validate customer and system data to ensure implementation accuracy and data integrity.
• Execute quality assurance testing and document defects in order to support successful product deployments.
• Collaborate with implementation, product, engineering, and support teams to identify and resolve issues.
• Perform technical troubleshooting and system validation activities to maintain platform performance and reliability.
• Create testing documentation, validation reports, and reproducible issue logs to support implementation and continuous improvement efforts.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.
• Proven success in analyzing, troubleshooting, and resolving technical or data-related issues in a structured environment.
• In-depth knowledge of quality assurance practices, system testing methodologies, and data validation processes.
• Ability to commute to Lewisville, TX and work in a hybrid environment as required.
• Sincere interest in healthcare technology and improving patient safety through innovative software solutions.
• A knack for working collaboratively within cross-functional teams while managing multiple priorities and delivering high-quality results.

Qualifications

• Familiarity with Agile and Scrum development methodologies.
• Experience working in a healthcare setting and/or knowledge of hospital information systems.
• Working knowledge of Windows Server fundamentals, Active Directory permissions, and basic networking concepts.
• Proficiency with Microsoft 365 applications including Outlook, Teams, Word, and Excel.
• Strong written and verbal communication skills with experience creating technical documentation and presenting findings.

Benefits

Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.