Associate III, Quality Systems

About the role

This position has responsibility for key QA functions and the training of others in documentation systems to ensure compliance, control, accountability, traceability, communication, retrieval, and archiving of critical documentation throughout its lifecycle. Responsibilities include routing and issuance, filing and indexing documents for accessibility across operating units and government inspections, assigning training through Compliance Wire, maintaining QA databases (document status, archived documents), and providing timely customer service to all departments.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of products to patients and customers. Our global presence offers opportunities for international collaboration and visibility to directly contribute to the company’s success.

Responsibilities

• Coordinate documentation systems to ensure compliance, control, accountability, traceability, communication, retrieval, and archiving of critical documentation.
• Route and issue documents, ensuring appropriate filing and indexing for accessibility across operating units and government inspections.
• Assign training through Compliance Wire and ensure completion prior to document issuance.
• Maintain databases for QA functions, including document status and archived documents.
• Provide timely customer service to all departments.
• Utilize computer programs such as Microsoft Suite, SAP, IDEA for CON, Learning One Source, and TrackWise.
• Enter quizzes into the training system using LOS software.

Requirements

• Minimum of a high school education with five (5) years of experience, or an Associate’s degree from an accredited institution with three (3) years of experience.
• Strong computer skills, including proficiency in Microsoft Suite and IDEA for CON.
• Good attention to detail and organizational skills.
• Experience with documentation systems and Quality Assurance requirements.
• Strong understanding of document filing systems.
• Document Coordinator certification for use of IDEA for CON.
• Knowledge of LOS software for entering quizzes into the training system.

Relevant Boehringer Ingelheim experience may be weighted more significantly.

Benefits

Boehringer Ingelheim supports employees through programs that foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Benefits include:

• Competitive compensation and benefit programs reflecting the company’s high regard for employees.
• Access to programs and groups focused on health and well-being.
• Investments in driving global accessibility to healthcare.
• Opportunities for career development and growth in a respectful and inclusive environment.

Employees are part of a team that innovates to transform lives for generations.