Associate III or Senior Associate, Billing
Community First
From its beginning, FICOH has recognized its responsibility to Hawaii and endeavored to make it a vibrant place through community leadership, service, and charitable contributions.
Career Development
We are only as successful as our associates, so we invest in them by providing career development opportunities and rewards for professional designations.
Local Roots and Global Opportunities
Thanks to our relationship with Tokio Marine and its group companies in the U.S. and around the world, FICOH offers volunteer and professional development opportunities in Hawaii and beyond.
One of Hawaii’s Best Places to Work
We were named one of Hawaii’s Best Places to Work in 2025 by Hawaii Business Magazine.
Benefits & Growth
- Health Benefits - Comprehensive health benefits and up to $750 in annual incentives through an interactive wellness platform.
- Paid Time Off - Generous parental and family leave, and flexible work options.
- Community Service Opportunities - Support for dozens of volunteer events annually, including partnerships with organizations like the American Red Cross and the American Heart Association.
Work-Life Balance
We’re committed to our associates being healthy, able to balance work and life, and having the financial resources and support they need to achieve their goals at and outside of work.
Rooted In Hawaii
We’re committed to the people and businesses of Hawaii. Our associates are local and deeply rooted in Hawaii’s people and culture.
Competitive Pay
We believe in compensation that appropriately rewards our associates and is commensurate with the Hawaii market. FICOH’s profit-sharing program gives associates a personal stake in the company’s financial performance.
Training
We stake our success on continuous learning, providing our associates with robust professional development opportunities as well as tuition-assistance programs and bonuses for achieving industry designations.
Career Paths
- Underwriting - Underwriters assess risk and analyze a wide range of factors to determine which accounts FICOH will insure.
- Claims - Claims adjusters investigate and manage claims, ensuring benefits are paid accurately and promptly in accordance with policy terms.
- Risk & Safety - Safety consultants work with commercial accounts to identify hazards, reduce workplace risks, and help prevent accidents.
How to Apply
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Apply. Follow the prompts and submit your application.
Recognition & Awards
- One of Hawaii’s Best Places to Work - Hawaii Business Magazine named us one of Hawaii’s Best Places to Work in 2025.
- The 2025 Healthiest Company - Hawaii Business Magazine named us the 2025 Healthiest Company.
- AHA Gold 2024: Well-being Works Better™ Scorecard - The American Heart Association recognized us for our commitment to a healthy workplace culture.