Associate, Home Health

BAYADA Home Health Care is seeking an Associate to join our Concord, NC Medicare certified Home Health Visits Office. This role offers an exciting career opportunity in a growing industry, providing the chance to work in a dynamic, entrepreneurial environment as part of a caring, professional team dedicated to delivering high-quality care.

Responsibilities

• Provide superior customer service and quality home care
• Support the client services manager in coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Support the team in effective fiscal management by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Partner with the team and Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor’s degree is preferred; Associate’s degree at minimum
• Prior knowledge of/experience with Medicare and OASIS is a plus
• Prior medical office or home care experience preferred
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Paid holidays, vacation, and sick leave
• Vision, dental, and medical health plans
• Employer-paid life insurance
• 401k with company match
• Direct deposit and employee assistance program

Pay

Base Salary: $45,000 plus incentives

Schedule

Monday–Friday work hours

Why You'll Love BAYADA

• Stability and structure of a national company with the values and culture of a family-owned business
• Recognized by Newsweek as a Best Place to Work for Diversity, Women, and overall
• Recognized by Glassdoor and Forbes as a Best Place to Work
• Paid weekly
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities