Associate Field Service Representative

About the role

Eaton’s ES AMER ESS division is currently seeking an Associate Field Service Representative in Appleton, WI. The expected annual salary range for this role is $56,000 - $83,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Responsibilities

• Provide field service assistance to customers by supporting Eaton field service representatives by performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Aid office personnel and field service team with assigned tasks.
• Assist with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment and tools so that jobs are properly staged for success.
• Be responsible for both stock and special order inventory management.
• Maintain records and data entry around reports.
• Participate in leads program with bonus pay.

Requirements

• High School Diploma or higher.
• Valid driver's license in order to occasionally operate Eaton fleet pool vehicles.
• Ability to work in the US without corporate sponsorship now or in the future.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered, candidates within 50-mile radius considered.
• Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Basic computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Must possess and maintain a valid driver's license in order to occasionally operate Eaton fleet pool vehicles.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Perform physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel.
• The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.

Qualifications

• Basic Qualifications: High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered, candidates within 50-mile radius considered.
• Preferred Qualifications: 2-year technical degree or similar experience in military training, minimum 2 years of electrical or mechanical industry experience, experience in basic testing and servicing electrical distribution and control systems, fork lift or industrial equipment operation, experiencing in wiring, reading wiring diagrams and understanding schematics, proficient with hand and power tools for equipment assembly, works well under time constraints and in stressful situations, collaborates effectively with the team to meet project deadlines, problem-solving and logical thinking skills, must have the ability to work in variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.

Skills

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Must possess and maintain a valid driver's license in order to occasionally operate Eaton fleet pool vehicles.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Perform physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel.
• The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.