Associate Field Service Engineer - New Jersey/Pennsylvania

About the role

Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions. This position is an Entry Level role for an Associate Field Service Engineer based in the New Jersey or Pennsylvania area.

Responsibilities

• Provide service and support to internal and external customers with regard to instrument maintenance and retrofit installation.
• Receive information from manager, technical service and logistics teams concerning customer instrumentation.
• Perform instrument preventative maintenance.
• Perform instrument retrofit installation.
• Aid with instrument repairs on occasion.
• Read and understand the GOP procedures required for GMP compliance.
• Aid FSE's with other assignments as required for effective support of field systems and activities at customer site(s).
• Complete Field Service Reports according to process.

Qualifications

• AA Degree in Laboratory Technician, Electronics, Engineering Technician or equivalent.
• No field service experience required.
• Valid driver’s license in good standing.
• Ability to meet all working conditions.
• Ability to manage travel, expenses and reimbursements.
• Proven ability to consistently meet all requirements.
• Eager to learn and listen to feedback.
• Self-starter with minimal supervision.
• Excellent interpersonal/communication skills.
• Quality and detail oriented.
• Knowledge of and skill in using Microsoft Office applications.
• Knowledge and understanding of current technology tools.
• Basic knowledge and understanding of electronics and medical terminology.