Associate, Enterprise Client Strategy

About the role

The organization operates in the e-commerce industry, focusing on scaling human-led curation. It addresses the challenge of connecting brands and top creators to drive discovery through authentic recommendations and performance-driven creator programs. Notably, the company has reached unicorn status with a $1.5 billion valuation and backing from prominent venture partners.

The ASSOCIATE, ENTERPRISE CLIENT STRATEGY will support the Brand Success team by managing and optimizing key enterprise and luxury brand accounts. This role contributes to client retention and growth by assisting in executing brand strategies and enhancing client experiences on the platform.

Responsibilities

• Assist Client Strategy Managers with daily management of enterprise and luxury brand accounts
• Participate in meetings with brands to address needs and follow up on action items
• Monitor creator and campaign performance, providing insights and recommendations
• Help develop brand-specific strategies by analyzing data and brand goals
• Maintain accurate account documentation
• Support organizational projects and manage timelines
• Collaborate with associates to share best practices and improve efficiency

Requirements

• Bachelor’s degree
• 1–3 years experience in account or project management or client-facing roles with enterprise or luxury brands
• Ability to engage senior stakeholders and navigate complex organizational structures
• Experience managing multiple high-touch accounts with strong prioritization and responsiveness
• Proficiency in Google Suite, Microsoft Office, and Zoom
• Highly organized with attention to detail
• Strong written and verbal communication skills
• Adaptable to changing brand priorities
• Team-oriented with a willingness to assist broadly

Benefits

• Equity ownership for all employees
• 401(k) with 3% company match
• Medical, dental, and vision insurance including a fully employer-paid medical option with dependent coverage
• Virtual mental health support and no-cost urgent and primary care visits for employees and dependents
• Flexible paid time off including birthday off
• 13 company holidays
• 14 weeks paid parental leave
• Remote-first culture with NYC headquarters
• Wellness and home office stipends
• 100% employer-paid disability and life insurance
• Health Care FSA/HSA
• Annual company offsite and quarterly team gatherings

Pay

New York Pay Range $70,000—$85,000 USD base salary, exclusive of bonus or commission