Associate Director, US Medical Learning, Neuroscience

About the role

The US Medical Learning Team plays a critical role in ensuring that healthcare providers are educated on the appropriate use of our medicines and have the information they need to improve outcomes for their patients. We develop learning strategies, scientific learning solutions and skill-based training to elevate the capability of US Field Medical (FM) teams to compliantly engage in high quality scientific exchange with the healthcare community.

Responsibilities

• Design, develop, coordinate, and update FM new hire, disease state, and systems onboarding;
• Conduct needs assessments and evaluations to drive quarterly updates;
• Align with WW Medical Learning, WW Commercialization Learning, and US FM and HOM teams to ensure strategic onboarding needs are met;
• Ensure launch readiness of FM through innovative learning design and strategic collaboration;
• Design, develop and deploy ongoing therapeutic area medical/scientific education/training for US FM and HOM teams;
• Support training around BMS scientific data releases at major US congresses;
• Collaborate with US Field Medical Managers to conduct Field Readiness Validations, individual mentoring and field-based learning programs;
• Design, develop and deploy ongoing therapeutic area medical/scientific education/training for US FM and HOM teams;
• Support training around BMS scientific data releases at major US congresses;
• May include embargoed data training, data training workshops, and post-congress contextualization;
• Collaborate with US FM management, US Medical Affairs, and WW Medical Scientific Learning colleagues to research and select outside speakers/consultants to deliver timely discussions/presentations on important TA-related medical topics as needed;
• Thoughtfully design training sessions using Adult Learning Principles to optimize learning;
• Align with HOM and FM leadership on regularly occurring windows where medical teams can expect to be trained;
• Incorporate innovation, new processes and technologies into learning events as appropriate;
• Align all trainings with medical strategic imperatives, medical communication topics, scientific narratives, and core competencies;
• Create annual training plans to support the needs of HOM and FM teams;
• Work with matrix partners to align plans with strategic needs of the business (US HOM, US FM Leadership, WW Medical Learning Leads);
• Organize, execute, and maintain training for US FM teams in support of BMS priority tiered clinical trials;
• Collaborate with Medical Engagement Excellence, WW Medical Learning Leads, US FM Leadership and R&D colleagues;
• Conducts business in accordance with Bristol Myers Squibb values;
• Completes all assigned SOPs and training within designated timeframe and adheres to job-specific SOPs, WPs, and Guidance Documents;
• Coordinates and aligns with commercialization matrix partners (e.g., marketing, commercial sales training);
• Manages vendors and budgets related to book of work; complies with all procurement SOPs for submitting SOWs and acquiring POs;
• Demonstrates flexibility during times of competing priorities;
• Manages and maintains training materials, strategic plans, etc. using BMS platforms;
• Attends live, as needed, business critical FM meetings inclusive of major US congresses;
• Participates in training of new team hires as appropriate;
• Participates in on-the-job training programs to enhance professional growth.

Qualifications & Experience

• Advanced degree required: MD, DO, PharmD, DNP, PhD, or MSN strongly preferred;
• 5+ years TA experience;
• 7-10 years combined pharmaceutical / biotech experience with MSL or similar field-based position experience;
• Experience and strong skills in public presentation;
• Exceptional organizational and planning skills;
• Ability to effectively interact cross-functionally and across geographies, as needed;
• Ability to assess workload and prioritize projects under tight deadlines;
• Excellent written and interpersonal communication skills and the ability to build and maintain internal and external partnerships;
• Knowledge and demonstrated application of adult learning principles and design of effective learning solutions;
• Flexible, with positive attitude; highly motivated self-starter willing to work in an environment where individual initiative, accountability to the team, and professional maturity;
• High level of personal commitment and results-orientation;
• Ability to manage and coordinate complex projects with minimal direction;
• Proficiency in Microsoft Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot/Claude);
• Ability to travel ~20% for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.).