Associate Director, Neuroscience Operations

Main Responsibilities & Technical Competencies

• Support execution of projects that will position the BU successfully in a rapidly evolving landscape
• Identify stakeholder needs related to key performance indicators, sales data and Field activity data
• Partner with Business Operations and Strategy (BOS) function to provide data driven insights to inform/improve decision-making processes
• Manage monthly performance reporting processes for Neuroscience, in collaboration with BOS & Finance partners
• Manage internal, cross-functional quarterly business reviews with Medical and V&A colleagues with focus on metrics & insights
• Track and prioritize data requests across BU, communicate availability of reports/data sources internally to enable shared understanding of performance at national and regional level
• Collaborate with the Neuroscience Brand & Field teams to develop pipelines and workflows aimed at enhancing the effectiveness of data sharing
• Lead data working group to ensure reporting and data availability are understood by and meet the needs of teams
• Absorb and assist in brand and tactical planning as needed in collaboration with cross functional teams
• Absorb and assist in preparation of POA meetings, cross functional meetings, leadership off-sites and team building events
• Collaborate with training team on the creation and execution of new resources and development programs
• Work closely with Operations leads from Oncology and Rare Disease business units to identify opportunities for improvement and innovation within the Neuroscience Business Unit
• Ensure timely and accurate execution of ad-hoc requests by executive leadership
• Oversee the effective communication process for the Neuroscience sales team
• Support and help implement continuous process improvements across all US commercial functions

Behavioral Competencies

• Customer (& Patient) Focus: Building strong customer/patient relationships and delivering customer-centric solutions
• Business Insights: Applying knowledge of business and the marketplace to advance the organization's goals
• Excellence in execution: Planning and prioritizing work to meet commitments aligned with organizational goals and consistently achieving results, even under tough circumstances
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Influences: Using compelling arguments to gain support and commitment of others, and anticipating and balancing the needs of multiple stakeholders

Knowledge & Experience (Essential)

• BA/BS degree required
• Minimum of 10 years’ experience, including 5 years of pharma/biotech industry experience with a breadth of knowledge in Sales/Marketing and Finance; or equivalent education + experience
• Ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously in a fast-paced environment
• Demonstrated consistent track record of success in project management and producing results as a team and/or individual contributor
• Working within an environment of strict compliance to all appropriate regulatory guidelines to successfully design and execute tactics, programs and tools that achieve business objectives
• Willingness/ability to travel domestically, while working under a hybrid structure from our Cambridge, MA regional headquarters
• Advanced degree (e.g. MBA) (Preferred)
• At least 3 years of Management or Strategy Consulting experience, within a Life Sciences or Pharma/Biotech practice
• Ability to deliver impactful presentations, supported with data (Ideally experience with Specialty Rare Disease data analytics)
• Successful launch experience is strongly preferred

Pay Range

The annual base salary range for this position is $143,000 - $210,000.