Associate Director, Technical Product & Program Manager

About the role

The Role DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client.

Responsibilities

• Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and "vibe-coded" prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
• Help define the MVP: Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.
• Agile execution & workflow management: Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers. Master the internal ecosystem: Actively manage and maintain project momentum within the client's complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
• Clear the path: Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.
• Cross-pollination & delivery: Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other. Ensure SLA compliance: Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
• Maintain architectural alignment: Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.

Requirements

• Hybrid expertise: 5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic "why" of product management with the executional "how" of program delivery.
• System navigation: Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
• Technical fluency: A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
• Cross-functional agility: Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
• Unblocker and helper mentality: A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

Qualifications

Not specified

Skills

• Strong communication and collaboration skills
• Ability to work independently and as part of a team
• Experience with agile methodologies and tools
• Understanding of AI/ML technologies and their integration into software products
• Experience with enterprise-level systems and processes

Benefits

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

Pay

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling.

US Remote Range $96,200—$135,000 USD

Schedule

Hybrid