Associate Director, Strategic Change Enablement

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience — and products and services in our Allergan Aesthetics portfolio.

About the role

A sustainable process development and continuous improvement strategy is an integral part of a Quality Management System in GCP governing Research & Development (R&D). The Global Business Operations (GBO) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. The Associate Director, Strategic Change Enablement serves as a primary interface between the client and the Global Business Operations (GBO) function. This role partners strategically with key stakeholders throughout the full lifecycle of strategic initiatives and delivery of solutions — from defining business needs, project planning, development, deployment, change management, to end user adoption — supporting operational excellence in clinical trial execution.

Responsibilities

• Responsible for understanding AbbVie's Quality System and Regulations related to GXP activities and the Business Process Framework and translating them to stakeholders.
• Thorough understanding of Clinical Trial Management Systems and other associated systems for areas of focus.
• Understand the remit of GBO to leverage their expertise in support of initiative execution.
• Design clinical research processes (e.g., through process mapping and workshops), ensuring alignment with cross-functional stakeholders, and partnering on strategy for implementation; maintain supporting systems and documentation.
• For functions supporting clinical research, facilitate design of organizational roles and responsibilities, and integrations into AbbVie’s Quality System.
• Develop and deliver on initiative change management strategy, including stakeholder and impact assessments, initiative communications, content development, and hosting sessions.
• Manage systems and global program(s) that enable delivery of process & change management.
• Strategic assessment of metrics and measures for areas of focus.

Qualifications

• BS or BA required; advanced degree preferred.
• 8+ years of experience in pharmaceutical, healthcare, or regulated industry preferred.
• Experience in a leadership role with strong management skills in a complex matrix environment, preferably in the healthcare industry.
• Demonstration of successful execution of compliance and training strategy in a fast-paced environment managing multiple priorities effectively using innovative and creative solutions.
• Competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).
• Demonstration of successful coaching/mentoring, people management, and communication skills in a matrix environment.
• Effective leadership skills with a proven ability to foster global team productivity and cohesiveness.

Pay

The compensation range described is the range of possible base pay the Company believes in good faith it will pay for this role at the time of posting, based on the job grade. Individual compensation paid within this range will depend on many factors including geographic location, and the Company may ultimately pay more or less than the posted range. This range may be modified in the future.

Benefits

• Comprehensive package of benefits including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan for eligible employees.
• Eligibility to participate in long-term incentive programs.