Associate Director, Strategic Accounts - North-Central and Northeast US

Strategic Sales Execution

Support the execution of the strategic sales plan across priority health systems and strategic accounts.
Assist in achieving quarterly and annual sales targets through effective account management and opportunity development.
Coordinate cross-functional support from clinical, marketing, and service teams to ensure a seamless customer experience throughout the sales and implementation process.

Strategic Account Development

Build and strengthen relationships with hospital systems, Integrated Delivery Networks (IDNs), and Ambulatory Surgery Centers (ASCs)
Serve as a key liaison for assigned accounts, supporting contract execution, implementation activities, and ongoing customer engagement
Ensure high levels of customer satisfaction and alignment with account growth strategies

Market Intelligence & Opportunity Identification

Monitor developments within assigned markets and accounts to identify trends, opportunities, and potential risks
Gather competitive insights and customer feedback through field engagement
Share market intelligence with leadership and cross-functional teams to support strategic decision-making and commercial planning

Commercial Operations & Forecasting

Maintain accurate and up-to-date CRM records, including customer interactions, pipeline development, and sales progress
Support forecasting activities and sales reporting to help track performance against key commercial objectives
Afford assistance leadership in monitoring KPIs and identifying opportunities for performance improvement

Cross-Functional Collaboration & Field Enablement

Partner with marketing, medical, and clinical education teams to align messaging, campaigns, and customer engagement strategies
Support the development and deployment of sales enablement materials for strategic accounts
Facilitate communication between internal teams to ensure coordinated execution of account strategies

Industry Events & Market Engagement

Participate in industry conferences, congresses, and targeted customer events to support awareness and adoption of Dexter
Assist with the organization and execution of product demonstrations and surgeon engagement activities
Represent Distalmotion professionally in the market to strengthen brand presence and credibility

Ethical and Compliant Conduct

Ensure all activities are conducted in full compliance with company policies, applicable industry regulations, and ethical standards
Maintain transparency and professionalism in all customer and partner interactions