Associate Director, Strategic Accounts - North-Central and Northeast US

Distalmotion · Chicago, IL · 1 mo ago

Business Development$160k–$200k/yrFull-time

About Distalmotion

Distalmotion is a global MedTech company focused on expanding access to robotic surgery through its DEXTER® robotic surgical system. The system is designed to be integrated into existing surgical workflows and is commercially available in the United States and Europe.

Position Overview

The Associate Director, Strategic Accounts at Distalmotion plays a crucial role in driving the commercial success and adoption of the DEXTER robotic surgical system across key hospital systems, Integrated Delivery Networks (IDNs), and Ambulatory Surgery Centers (ASCs).

Duties and Responsibilities

Support the execution of the strategic sales plan across priority health systems and strategic accounts.
Aid in achieving quarterly and annual sales targets through effective account management and opportunity development.
Drive execution of territory and account plans, ensuring timely follow-up on leads, proposals, and tender processes.
Coordinate cross-functional support from clinical, marketing, and service teams to ensure a seamless customer experience throughout the sales and implementation process.
Build and strengthen relationships with hospital systems, IDNs, and ASCs.
Support the expansion of existing strategic accounts and the development of emerging accounts within assigned regions.
Serve as a key liaison for assigned accounts, supporting contract execution, implementation activities, and ongoing customer engagement.
Ensure high levels of customer satisfaction and alignment with account growth strategies.
Maintain accurate and up-to-date CRM records, including customer interactions, pipeline development, and sales progress.
Support forecasting activities and sales reporting to help track performance against key commercial objectives.
Assist leadership in monitoring KPIs and identifying opportunities for performance improvement.
Partner with marketing, medical, and clinical education teams to align messaging, campaigns, and customer engagement strategies.
Support the development and deployment of sales enablement materials for strategic accounts.
Facilitate communication between internal teams to ensure coordinated execution of account strategies.
Participate in industry conferences, congresses, and targeted customer events to support awareness and adoption of Dexter.
Represent Distalmotion professionally in the market to strengthen brand presence and credibility.
Ensure all activities are conducted in full compliance with company policies, applicable industry regulations, and ethical standards.
Maintain transparency and professionalism in all customer and partner interactions.

Requirements

Location: near major airport
Education: Bachelor’s degree in business, Life Sciences, Biomedical Engineering, Healthcare Administration, or a related field required. MBA or advanced degree preferred but not required.
Experience: 7+ years of experience in medical device sales, healthcare technology, or strategic account management. Experience with capital equipment sales, surgical robotics, or complex medical technologies preferred. Demonstrated experience working with hospital systems, IDNs, or ASCs. Proven ability to support complex sales cycles and engage multiple healthcare stakeholders.
Skills & Competencies: Strong commercial and strategic thinking capabilities, excellent relationship-building and stakeholder management skills, strong communication and presentation skills, ability to operate effectively in a fast-paced, entrepreneurial environment, highly organized with strong planning and execution capabilities, ability to quickly understand and articulate complex medical technologies.
Additional Requirements: Willingness to travel extensively within the United States. Ability to travel internationally as required. Ability to work collaboratively across cross-functional teams.

Benefits