Associate Director, Scholarship Services

Important Immigration information: A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Texas A&M University will NOT pay this fee. If you need immigration sponsorship for your employment, consult with your private immigration counsel to ascertain whether your current immigration status would make a potential offer subject to this fee. Additionally, on January 27, 2026, Texas Governor Abbott issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. If you require sponsorship for employment visa status, this moratorium may affect the university’s ability to employ you.

About the Role

The Associate Director for Scholarship Services, under general direction, provides direct support to the Director for management and general administration of scholarship programs. Provides leadership and direction to assigned staff in planning, development, coordination, and delivery of their respective programs to meet the needs of students and goals of the department. The salary is determined in accordance with the University’s compensation structure and will be based on the candidate’s education and experience within the assigned salary range for this position.

Responsibilities

• Manages all aspects of the University scholarship program.
• Promotes the PVAMU scholarship program to increase the number of scholarships awarded.
• Develops and maintains marketing literature to promote awareness of scholarship opportunities for students.
• Works with advising staff to assist students in completing the scholarship application process.
• Serves as the liaison between faculty, staff, students, and the public to provide information and resources regarding scholarship activities and programs.
• Monitors and provides updates to the student body regarding new scholarship opportunities.
• Determines or verifies scholarship eligibility.
• Reviews the importing and exporting of scholarship application records via the financial aid delivery system and Awards Management (Blackbaud) to ensure accuracy of student scholarship offers and awards.
• Assists the Director in the Banner system set-up for scholarship awarding.
• Works with the Business Office to resolve scholarship disbursement exception reports.
• Reviews and resolves discrepancies related to scholarship disbursements and student eligibility.
• Collaborates with the Office of Recruitment to assist with the awarding of university merit scholarships.
• Reviews Merit Scholarship appeals.
• Maintains scholarship criteria for record retention.
• Serves as the liaison to the athletic department, including the management and oversight of athletic awards.
• Maintains ongoing relations by initiating and responding to internal/external constituents.
• Serves on the University Scholarship Committee to implement, coordinate, and monitor scholarship criteria and agreements.
• Works closely with the Director to provide leadership and guidance to departmental working groups.
• Collaborates with faculty and staff to promote scholarships.
• Participates actively in enrollment management and student retention activities through outreach and internal/external communication.
• Ensures the administration of University scholarship programs aligns with institutional regulations and policies, coordinating timely communication to outreach staff as appropriate.
• Assists the Director with preparing scholarship reports for staff, University officials, and external organizations for internal and external audits.
• Creates, manages, and revises the policies and procedures manual for the student University scholarship program(s).
• Provides leadership for identifying opportunities to innovate scholarship processing.
• Provides direct support to the Director to carry out recommendations, instructions, and initiatives.
• Coordinates with outreach and advising staff on research, analysis, and reporting activities related to University scholarship programs and customer service.
• Ensures University scholarship information is accurately conveyed to financial aid advisors in a timely manner.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree.
• Seven years of related experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of higher education.
• Knowledge of student financial aid processes and related federal and state regulations.
• Oral and written communication skills.
• Organizational skills.
• Ability to multitask and work cooperatively with others.
• Demonstrated leadership ability.
• Ability to solve complex problems.

Preferred Qualifications

• Eight years of experience in financial aid and/or scholarship experience.
• Experience in leading and/or supervising staff.

Job posting closes on 09/14/2026.