Associate Director, Scholar Support

About the role

The Associate Director provides programmatic and individualized support to undergraduate students who are recipients of university scholarships, with specific responsibilities within the Virginia Tech Advantage scholarship program. The shared goal is to guide scholarship recipients to participate fully in the Virginia Tech undergraduate experience while progressing to a timely graduation.

The Associate Director supervises two graduate assistants who provide direct services to students in the Virginia Tech Advantage program, including onboarding, training, and continued professional development. Alongside the Director, the Associate Director cultivates a strong working relationship with University Scholarships and Financial Aid (USFA) to provide a holistic experience for students in the program.

Responsibilities

• Support undergraduate scholarship recipients, particularly within the Virginia Tech Advantage program.
• Supervise, onboard, train, and develop two graduate assistants providing direct services to students.
• Collaborate with the Director to build partnerships with University Scholarships and Financial Aid (USFA).
• Plan and implement educational and informational programs in a higher education setting.
• Communicate and collaborate effectively with students, staff, faculty, and other constituencies.

Requirements

• Master’s degree required.
• Extensive experience working with undergraduate students from diverse backgrounds and experiences.
• Experience in community development and program management with demonstrated knowledge of student success and college access issues.
• Demonstrated ability to plan and implement programs in higher education.
• Strong interpersonal skills for collaboration across broad constituencies.
• Working knowledge of student development theory, student success best practices, and tailored programming.
• Advanced computer skills, including databases, spreadsheets, word processing, web-based communications, social media, and relevant software.

Preferred Qualifications

• Understanding of complex organizational structures, including student success frameworks.
• Experience building professional partnerships with university departments, student groups, and community partners.
• Prior experience with financial aid, Banner, or student progress monitoring software (e.g., EAB Navigate).
• Familiarity with campus and community resources to help students navigate them.

Pay

Salary: $68,000 annually.

Overtime Status: Exempt (not eligible for overtime).

Hours per week: 40.

Appointment Type: Regular.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge through a hands-on, transdisciplinary approach to preparing scholars as leaders and problem-solvers. A comprehensive land-grant institution, Virginia Tech enhances quality of life in Virginia and globally, fostering an inclusive community dedicated to knowledge, discovery, and creativity.

The university offers over 280 majors to a diverse enrollment of more than 36,000 students across eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. Virginia Tech has a significant presence across Virginia, including campuses in Blacksburg, the greater Washington, D.C. area, Roanoke, Newport News, Richmond, and numerous Extension offices and research institutes. As a leading global research institution, Virginia Tech conducts over $650 million in research annually.

The university encourages professional development and participation in shared governance, providing opportunities for impactful contributions.