Associate Director, Sales Training - Connected Care - Becton Dickinson

Key Responsibilities

• Partner with the Connected Care sales training team to align their training strategy to BD's global sales methodology and commercial priorities.
• Partner with Connected Care leadership teams to identify capability gaps and performance improvement opportunities using data and field insights.
• Translate business priorities into focused capability plans tied to revenue, pipeline, and productivity outcomes.
• Ensure training investments are targeted, scalable, and outcome-driven.
• Serve as a subject matter expert in BD's global sales methodology and commercial process.
• Translate methodology and process standards into formal, practical, field-ready sales training solutions.
• Ensure adoption of the methodology is embedded in onboarding, product training, leadership development, and continuous learning programs.
• Partner with Global Sales Process leadership to continuously strengthen commercial execution.
• Design scalable learning journeys in partnership with content and enablement teams.
• Partner with Global Sales Content teams and internal stakeholders to develop scalable learning journeys.
• Ensure curriculum integrates sales methodology, commercial process, product expertise, business acumen, customer engagement skills, digital selling aids, and product proof points.
• Leverage a mix of modalities (instructor-led, virtual, digital, simulation, and AI-enabled) to drive engagement and retention.
• Facilitate regional and global workshops, certification programs, and leadership sessions as required.
• Enable and certify regional trainers through a structured train-the-trainer model.
• Coach and mentor regional trainers to improve facilitation effectiveness and delivery.
• Establish best practices for training and a scalable solution for global delivery.
• Set clear standards for trainer capability, delivery quality, and consistency.
• Establish training success metrics tied to business outcomes.
• Design and consider measures related to training completion, knowledge acquisition, behavior change, methodology adoption, productivity improvement, pipeline impact, and revenue contribution.
• Develop dashboards and reports that support and demonstrate effectiveness.
• Continuously monitor and optimize training approaches based on performance data.
• Participate in enterprise training governance forums.
• Ensure compliance with learning standards and deployment practices.
• Identify opportunities to simplify and scale learning solutions.
• Establish feedback loops across trainers, leaders, and sales teams.
• Share best practices across business units and regions.

  Qualifications

  • Bachelor's degree required.
  • 7-10+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or sales leadership development.
  • Experience leading training initiatives within global, matrixed organizations.
  • Experience supporting MedTech, healthcare, life sciences, or highly regulated industries.
  • Experience designing and facilitating instructor-led and virtual learning programs.
  • Strong executive communication and stakeholder management skills.

  Preferred Requirements

  • Experience developing and deploying sales methodologies.
  • Experience implementing train-the-trainer models.
  • Experience measuring learning effectiveness and commercial outcomes.
  • Experience working with CRM and learning technologies.
  • Experience supporting global business transformations.
  • Advanced degree preferred.

  Leadership Attributes

  • Commercially grounded, people-first leader with strong business acumen.
  • Curious, innovative, and comfortable pushing boundaries while navigating governance and risk.
  • Trusted partner who can both collaborate and constructively challenge.
  • Data-driven decision maker with the ability to translate insights into action.
  • Clear, concise communicator with strong executive presence.
  • High integrity, learning agility, and resilience in a fast-changing environment.