Associate Director, Revenue Operations (Onsite)

Build and oversee revenue strategy capabilities and functions. Own short-term revenue plans and roadmap while collaborating with leadership on longer-term strategic revenue initiatives. Focus on strategic and financial acumen in a fast-paced environment to reliably deliver operational goals.

Responsibilities

• Own and drive key revenue initiatives to achieve short- and long-term sales operations and revenue goals (e.g., pricing infrastructure, new market strategy, new product launch and monetization).
• Own Salesforce, sales tools, AI platforms, and workflow automation to improve data quality, streamline operations, and scale the business.
• Lead the B2B Client Support and B2C Consumer Support teams, driving operational excellence and customer satisfaction.
• Deliver reporting, forecasting, KPIs, and actionable insights that drive revenue growth, accountability, and decision-making.
• Work with Revenue, Engineering, Marketing, and other team leads to develop and execute programs that drive revenue growth and achieve team KPIs.
• Directly manage a team of strategists/analysts supporting the revenue organization (including existing pricing and sales desk teams) with financial and strategic needs.
• Evaluate the end-to-end sales process and identify areas for improvement; streamline processes, eliminate bottlenecks, and implement best practices to enhance sales efficiency.
• Build and lead a high-performing sales operations team, providing coaching, mentorship, and development opportunities.
• Hire, manage, evaluate performance, and mentor a team in a highly collaborative environment.
• Build strong teams while delivering and working through others across the enterprise.

Requirements

• BA/BS degree.
• 5+ years of combined work experience in revenue strategy and/or operational roles.
• 4+ years of experience managing or leading teams, with experience managing multiple workflows simultaneously.
• Experience building and operating sales operations departments, with a focus on strategic and financial acumen.
• Proven track record of operating in a fast-paced environment.
• Excellent communication and leadership skills.
• Solid history of reliably delivering against strategic and operational goals.
• Strong financial acumen, including frameworks for building revenue forecasts and plans.
• Cross-functional team leadership, influence, management, and alignment experience.
• Comfort with and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment.
• Strong planning and organizational skills.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

Preferred Qualifications

• MBA.
• CRM and BI tool experience.
• Cannabis industry experience.

Pay

The base pay range for this position is $163,500 - $200,000 per year, plus a competitive bonus.

Benefits

• Physical Health (Medical, Dental & Vision): 100% employer-paid premium for employees; up to 80% coverage for dependents.
• Company HSA contribution with the High Deductible Health Plan.
• 401(k) Retirement Plan: Employer matches contributions up to 3.5% of employee contribution.
• Basic Life, Voluntary Life, and AD&D Insurance options.
• Supplemental, voluntary benefits.
• Student Loan Repayment/529 Education Savings with a monthly company contribution.
• FSA (Medical, Dependent, Transit, and Parking).
• Voluntary Life and AD&D Insurance.
• Critical Illness Insurance.
• Accident Insurance.
• Short- and Long-term Disability Insurance.
• Pet Insurance.
• Identity theft protection.
• Legal access to a network of attorneys.
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown).
• Paid parental leave.

Schedule

Onsite - 5 days per week.