Associate Director, Professional Education & Engagement

Responsibilities

• Lead day-to-day oversight of ADA’s CE accreditation activities, ensuring organizational compliance with ACCME requirements and other applicable continuing education standards, policies, and credit requirements.
• Maintain current knowledge of ACCME accreditation criteria, policies, reporting requirements, and the Standards for Integrity and Independence in Accredited Continuing Education; translate requirements into clear, practical processes for staff, faculty, planners, and collaborators.
• Oversee accreditation processes across the full educational activity lifecycle, including planning, needs assessment, learning objectives, identification and mitigation of relevant financial relationships, required disclosures, content review, evaluation, documentation, and activity closeout.
• Provide consultation and guidance to internal teams on accreditation requirements, complex compliance questions, educational independence, commercial support, faculty and planner requirements, and other continuing education matters.
• Oversee required accreditation data collection, activity reporting, program reporting, and reconciliation, including management of ACCME Program and Activity Reporting System (PARS) processes and annual reporting requirements.
• Lead preparation for accreditation renewals, reaccreditation activities, progress reports, audits, and other accreditor requests, ensuring documentation and evidence of compliance are complete, accurate, and readily accessible.
• Monitor educational activities for consistency and compliance, identify areas of risk, and implement corrective actions and process improvements as needed.
• Partner with internal stakeholders to ensure accreditation requirements are incorporated into educational planning and operational workflows from program inception through completion.
• Serve as a subject matter expert and key organizational resource for accredited CE.

Qualifications

• Bachelor’s degree required
• Minimum of 7 years of progressively responsible experience in accredited CE, professional education, learning management systems, digital learning operations, or a closely related field, with substantial direct experience in both accreditation/compliance and learning technology operations
• Demonstrated experience managing accredited CE activities and applying ACCME requirements in a complex organizational environment
• Strong working knowledge of ACCME accreditation criteria, policies, the Standards for Integrity and Independence in Accredited Continuing Education, and continuing education compliance processes
• Experience supporting accreditation reporting, activity documentation, reaccreditation, audits, or related compliance activities
• Demonstrated experience administering or operationally managing an LMS in a professional education, healthcare education, association, higher education, or similarly complex environment
• Strong technical aptitude and demonstrated ability to understand, troubleshoot, and manage LMS-related issues involving course configuration, learner access, completion tracking, assessments, evaluations, certificates, reporting, data, integrations, and online course functionality
• Familiarity with common digital learning and LMS technical concepts, such as SCORM-compliant content, single sign-on, system integrations, accessibility, browser compatibility, quality assurance testing, and learner data management
• Experience supervising staff and managing team performance, workload, development, and cross-training
• Strong project and operational management skills, with demonstrated success managing multiple concurrent priorities in a matrixed organization
• Excellent judgment and problem-solving skills, including the ability to assess risk, navigate ambiguity, and determine when issues require escalation
• Strong written, verbal, interpersonal, and presentation skills, with the ability to translate complex accreditation and technical requirements for varied audiences
• Demonstrated ability to build effective working relationships across education, clinical, technology, legal, finance, vendor, and leadership teams
• Proficiency with Microsoft Office applications and cloud-based project management, collaboration, and support tools
• Ability to work effectively in a fast-paced, dynamic environment with shifting priorities and occasional evening or weekend responsibilities as needed
• Ability to travel as required