Associate Director, Product Solutions & Delivery

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. The Associate Director, Product Solution & Delivery leads and develops a team of Product Owners supporting business-critical platforms across Valeris. This role ensures business needs are translated into scalable, high-quality product solutions that advance operational, sales, and customer objectives. The Associate Director champions Agile practices (Scrum and Kanban), driving continuous improvement, efficiency, and value delivery across teams. This role partners closely with executive leadership, Technology, Sales, Operations, and other key stakeholders to align product strategy and delivery with organizational priorities. The Associate Director serves as a critical connector between Valeris’ IT strategy and successful product execution. This position reports to the VP, Product Solutions. Key objectives are including but not limited to the following: Manage Product Owners and other roles which include but is not limited to performance reviews, contractor management, and approving time off.Guide and direct Product Owners to prioritize work items in a way that aligns with the company objectives, business needs, while keeping usability at the forefront.Steer teams toward maintaining an agile mindset in their everyday decisions and work.Define, own and share the overall product vision, strategy, and roadmaps across assigned products.Serve as the point of contact for contracting and managed service partners that align with the assigned products. Your Impact in This Role Manage product direction and delivery of such products as assignedEnsure complex business needs are translated into scalable, reusable product solutionsBridge the knowledge gap across various stakeholders for the assigned productsAlign, enforce and educate Valeris team members around Agile and how it is used to drive excellence Product Strategy & Delivery Define and communicate product vision, strategy, and roadmaps across assigned products and platformsEnsure complex business needs are translated into scalable, reusable solutionsBalance short-term delivery priorities with long-term sustainability and scalabilityOversee end-to-end product delivery to ensure initiatives are delivered on time, within scope, and with high quality Agile Practices Guide teams to maintain an Agile mindset in day-to-day decisions and planningSupport Product Owners in backlog prioritization, dependency management, and value deliveryPromote effective use of Scrum and Kanban frameworks to streamline processes and improve flow Stakeholder &Vendor Management Serve as a primary point of contact for managed service and vendor partners aligned to assigned productsBuild strong partnerships with Technology, Operations, Sales, and executive stakeholdersIdentify and mitigate risks, blockers, and capacity constraints across the product portfolio Experience & Skills For Success 5+ years in Product Ownership, Product Management, or a related product leadership roleStrong background in Agile product delivery and roadmap planningExperience with Scrum and Kanban frameworksDemonstrated ability to translate complex business needs into practical product solutionsProven communication skills with executive-level stakeholdersExperience working closely with technical, operational, and client-facing teamsFamiliarity with Azure DevOps, SharePoint, and ServiceNow preferredExperience with Salesforce-based products preferred but not required Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.Although very minimal, flexibility to travel as needed is preferred.This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re Committed To Supporting The Well-being And Success Of Our Team Members. As Part Of Our Organization, Full-time Employees Can Expect Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costsAdditional health support, including telehealth and Employee Assistance Program (EAP) servicesCompany match on Health Savings Account contributionsFree Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vestingPaid Time Off (PTO) and Sick Leave to support work-life balanceTeam members receive nine paid holidays plus two floating holidaysOpportunities for advancement in a company that supports personal and professional growthA challenging, stimulating work environment that encourages new ideasWork for a company that values diversity and makes deliberate efforts to create an inclusive workplaceA mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.