Associate Director, Product Adoption Lead

Artificial Intelligence is transforming how work gets done, and this role will be instrumental in accelerating AI adoption and enabling measurable business impact.

About the Role

• Develop adoption plans for AI products, copilots, automations, and self-service workflows.
• Translate product capabilities into practical use cases, activation moments, and user guidance.
• Track usage, confidence, sentiment, adoption barriers, and business outcomes.
• Lead feedback loops with users and product teams to improve adoption and usability.
• Coordinate learning, communications, and community resources to reinforce sustained adoption.

This role is based in East Hanover, NJ and will not have the ability to be located remotely. Only local candidates will be considered. This position will require travel up to 20% as defined by the business (domestic and/or international).

Requirements

Essential

• Bachelor's degree in business, organizational development, learning, healthcare, digital, or related field.
• 7+ years of experience in product adoption, digital transformation, change management, or AI enablement.
• Experience launching or scaling enterprise tools, digital products, AI solutions, or workflow transformations.
• Strong stakeholder engagement, project management, data interpretation, user research, and communication skills.

Desirable

• Experience with AI-enabled products, Microsoft 365 Copilot, low-code/no-code tools, or product analytics.
• Product owner, agile, change management, customer success, or pharmaceutical commercial operations experience.

Pay

The salary for this position is expected to range between $152,600 and $283,400 per year. The final salary offered is determined based on factors such as relevant skills and experience. Compensation includes a performance-based cash incentive and eligibility for annual equity awards.

Benefits

• Comprehensive health, life, and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays, and other leaves.