Associate Director Platform Engineering
About the role
The Information Technology group at DTCC delivers secure, reliable technology solutions that enable the firm to be the trusted infrastructure of the global capital markets. The Platform Hosting & Engineering role specializes in the development, implementation, and support of all distributed, mainframe, and network hosting services across the firm.
Responsibilities
- Design, manage, and optimize virtualized infrastructure platforms to ensure performance, availability, and scalability
- Lead modernization initiatives, including transformation of legacy platforms into modern, cloud-aligned or hybrid architectures
- Define and execute technology roadmaps that reduce technical debt and improve operational resilience
- Establish and maintain end-to-end observability across infrastructure and applications, including metrics, logs, and traces
- Enable proactive monitoring, alerting, and incident response to minimize service disruption
- Partner with application, infrastructure, security, and operations teams to embed reliability and observability into system design
- Support capacity planning, performance optimization, and disaster recovery strategies
- Ensure platforms meet security, compliance, and regulatory requirements
- Drive continuous improvement through automation, standardization, and operational insights
- Perform design analysis, documentation, and planning for strategic IT initiatives/solutions
- Provide technical design guidance and support to platform engineering teams
- Engage external vendors when needed to review standard methodologies, architecture and design proposals, and tackle sophisticated problems
- Create and update technical/architectural/strategic documentation in support of the Private Cloud infrastructure
- Provide design and Senior engineering level escalation technical support to platform teams
- Collaborate with other teams to develop automation strategies and deployment processes
- Maintain and improve platform configurations to meet the demands and requirements of our customers
Qualifications
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
- Strong background in server virtualization (primarily VMware) planning and design
- Experience modernizing legacy environments and implementing target-state architectures
- Solid understanding of networking, automation and orchestration at an Enterprise level
- Solid understanding of networking (layer 2 and layer 3 connectivity) & storage technologies
- Knowledge of monitoring, telemetry, and observability practices
- Strong background in Automation with respect to virtualization
- Experience working across engineering, operations, and governance stakeholders
- Strong documentation, communication, and problem-solving skills
- Excellent interpersonal, communication, and leadership skills
- Highly motivated, self-starter who can support multiple projects and deadlines in a fast-paced work environment
- Analytical, strategic, and problem-solving abilities
- Able to provide adequate guidance and governance to project teams
- Stable, scalable, and well-monitored technology platforms
- Reduced operational risk and faster incident resolution
- Improved system performance, transparency, and reliability
- Successful execution of modernization and transformation initiatives
- Serves as a trusted coach or mentor within the organization
- Communicates openly keeping everyone across the organization informed
Benefits
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
Pay
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
Schedule
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).