Associate Director of Stewardship & Acknowledgements

About the role

The Associate Director of Stewardship & Acknowledgements will support and assist execution of comprehensive campus-wide donor acknowledgement, recognition and reporting initiatives to strengthen donor engagement and philanthropic support to UF.

Responsibilities

• Lead the strategy and execution of Annual Endowment Reporting process, including annual process development/improvement, overseeing research, collaborating with internal partners, and ensuring effective distribution, appropriate documenting practices and responding to donor or development officer inquiries.
• Lay the groundwork for future donor portal infrastructure by leading the transition to fully digital endowment reporting.
• Conduct in-depth research for historical, biographical and current contact information for endowed, non-endowed, building, current use and deferred gift funds.
• Serve as liaison with Finance & Accounting to gather and accurately report financial data.
• Oversee the assessment of tools and online platforms to improve efficiencies.
• Collaborate with members of the Business Process Management and Strategic Communications, Marketing & Engagement teams to create and manage endowment microsites for all endowment recipients.
• Lead and deliver trainings and resources for campus partners focused on fund impact reporting and endowment programming.
• Lead and ensure a consistent cycle of donor cultivation and recognition by driving prompt processing of data and research to aid development and sending of acknowledgment letters and impact reporting deliverables within Donor Relations.
• Ensure donors to the University are thanked appropriately, professionally, and accurately according to gift levels, donor history, and special circumstances through collaboration on all acknowledgement letters generated within Donor Relations.
• Oversee the President’s Council and UF Loyal new member research and processing to ensure accuracy and facilitation of welcome packets, appropriate database coding and membership list management.
• Partner with the Director of Donor Programs & Recognition, the Senior Director of Donor Engagement, and other colleagues in University Advancement to identify donor segments that are under-recognized and create strategic programs to enhance their donor experience with emphasis on program process and impact reporting.
• Provide strategic oversight, in partnership with Gifts & Records, of the Memorial and Tribute gifts and Donor Advised Fund notification processes.
• Oversee and execute the acknowledgment program for gifts that come to UFF through donor advised funds.
• Implement a 5-day acknowledgment standard, with standard to be set, documented and tracked centrally through the CRM.
• Work closely with other senior leaders to ensure effective and streamlined processes across functions, linking database analytics, finance, gift processing, and donor management.
• Represent our donors’ best interests by providing strategic input for process improvements through cross-team collaboration and workgroup participation.

Requirements

• Master’s degree in an appropriate area of specialization and one year of appropriate experience in donor relations or related field; or a bachelor’s degree in an appropriate area of specialization and three years of appropriate experience in donor relations or related field.

Preferred

• At least three years’ experience in a comprehensive stewardship/donor relations program in a large-scale university or one of similar complexity, with proven success.
• Experience in program development, fundraising, communications, marketing and public relations.
• Strong data management and assessment skills, including production of data-driven metrics.
• Prior experience in a college or university setting, enthusiasm for and the desire to work collegially within a goal-oriented fundraising organization.
• One to three years of professional experience; preferably in development and/or donor relations.
• Willingness and ability to collaborate internally with team members successfully.
• Sound organization skills with a focus on detail and fiscal oversight are imperative.
• Strong research skills and drive to solve problems.
• Prior event data management experience.
• Working knowledge of SalesForce and Conga strongly preferred.
• Willingness to dedicate time to research best practices in donor relations and consistently learn and share knowledge.
• Exceptional written and verbal communication skills, strong interpersonal abilities, and the capacity to engage effectively and collaboratively with a wide range of individuals are essential.

Benefits

The University of Florida offers a competitive benefits package including:

• Affordable State Health Plans: Medical, Dental, and Vision Insurance
• Comprehensive Coverage: Life and Disability Insurance
• Secure Retirement Options: Generous plans to safeguard your future
• Paid Time Off: Including 11 paid holidays, as well as family, sick, and vacation leave
• Professional and Personal Growth: Opportunities through UF Training & organization development, leadership development, LinkedIn learning, and more
• Tuition Assistance: Benefit from the UF Employee Education Program
• PSLF Eligibility: We are a Public Service Loan Forgiveness Eligible Employer

Pay

$75,000 - 80,000 annually, commensurate with education and experience.

Schedule

Staff Full-Time

Contact Information

Location: Main Campus (Gainesville, FL)

Categories: Advancement, Executive/Director/Management, Office/Administrative/Fiscal Support

Department:50010000 - AD-VP ADVANCEMENT