Associate Director of Project Management

About the role

The Associate Director, Project Management is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations initiatives.

Core Responsibilities

• Drive the day-to-day program management of launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Synchronize the stakeholder team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical gates to ensure all cross-functional deadlines are met.
• Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. Navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. Seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify content opportunities and build trusted processes that benefit the work.

Qualifications

• Extensive experience (6+ years) in Marketing and Program Management, preferably within tech, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management; experience with platforms like Smartsheet and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

Benefits

• Excellent, full coverage medical, dental, and vision insurance.
• Generous PTO and 15 company-wide holidays.
• 401k with company contribution.
• Paid parental leave.
• Work-life balance with an emphasis on personal well-being.
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network.
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.
• Authentic commitment to DEI efforts and sustainable growth.

Pay

$90,000—$110,000 USD

Schedule

Pacific Time (PT/PST) business hours.