Associate Director of Program Operations & Strategy

Accountabilities

• Serve as a strategic partner to senior leaders, translating high-level objectives into efficient operational plans while ensuring seamless execution across multiple initiatives.
• Oversee program logistics, reporting, budgeting, and cross-functional coordination, while continuously improving systems and workflows to increase organizational effectiveness.
• Leverage AI-enabled tools and innovative operational practices to streamline processes and support long-term growth.
• Play a key role in enabling teams to focus on delivering high-quality outcomes while strengthening organizational capacity nationwide.

Requirements

• Combine strong program management expertise with strategic thinking, exceptional organizational skills, and a passion for improving systems in dynamic environments.
• 5-7+ years of experience in program operations, project management, or complex operational leadership roles.
• Proven ability to translate strategic objectives into detailed execution plans and manage multiple high-priority initiatives simultaneously.
• Strong experience coordinating events, logistics, and large-scale program delivery.
• Experience managing budgets, financial reporting, forecasting, and operational tracking.
• Proficiency with project management platforms such as Asana or similar collaboration tools.
• Strong analytical skills with experience in data collection, reporting, dashboard creation, and insight generation.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across cross-functional teams.
• Ability to work independently, prioritize competing demands, and thrive in fast-paced, evolving environments.
• Interest in leveraging AI tools and automation to improve operational efficiency and organizational effectiveness.
• Experience within education, nonprofit, or other mission-driven organizations is preferred.
• Practitioner-level familiarity with AI-enabled workflows and process optimization is highly desirable.

Benefits

• Competitive annual salary ranging from $89,686 to $114,146, with a standard starting salary of $101,916 and higher starting compensation available for candidates with additional directly relevant experience.
• Fully remote work environment with moderate nationwide travel for programming, retreats, and professional development.
• 100% employer-paid medical, dental, and vision insurance for employees, with substantial dependent coverage.
• 401(k) plan with 4% employer matching.
• Flexible Spending Accounts (medical, childcare, and commuter expenses).
• Employee Assistance Program (EAP).
• Generous paid time off, beginning with 22 vacation days annually, increasing with tenure.
• 16 additional paid holidays, including floating holidays.
• Opportunities for ongoing professional development, collaboration, and meaningful mission-driven work.